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Login/ Register Issue

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #64806

    viqapparel
    Participant

    Hi, we received a feedback from customer that the ‘login/register’ is not responding after click on it, no matter dropdown or sidebar. But it works when open in new tab or new window. Please advise.

    #64812

    Hello,

    Please provide your site admin access we shall check the settings.

    Best Regards

    #64956

    viqapparel
    Participant

    hi, can u provide me a email address so I can set up a temporary access for u ?

    #64991

    Hello,

    Please add your credentials to the Private area and they will be available only for stuff.

    Best Regards

    #65010

    viqapparel
    Participant

    hi, please check private content below for the site admin access.

    And we have another problem here, the slider resolution plugin is not working as well. We are not able to add or edit the slider.

    #65019

    Hello,

    We have checked all the settings and everything has been set correctly. Please try to clean the cache.

    Best Regards

    #71446

    viqapparel
    Participant

    Hi. I realize the login/register button still can’t function.

    #71457

    Hello,

    Please deactivate all the third parties plugins not related to the theme and check the issue again.

    In order to distinguish which plugins relate to the theme and which do not, deactivate them all and then navigate to Appearance > Install plugins and activate all in the list.

    Best Regards

Viewing 8 posts - 1 through 8 (of 8 total)