Login/Registrati versione desktop non funziona

Ciao,

Il pulsante dell’header nella versione desktop non reagisce più ai comandi, nella versione telefono funziona correttamente.
Come posso intervenire per risolvere il problema?

Grazie
Giuseppe

Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

if the problem remains, even after the plugins deactivated, please, provide your site admin access to the private area.

Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

Best Regards

Gentilissima Elise,

Ho effettuato tutti i passaggi suggeriti per risolvere il problema ma nonostante ciò non sono riuscito a risolvere.
Cambiando il tema tutto funziona correttamente.
In privato allego credenziali per consentire l’accesso e autorizzo la disattivazione dei plug-in necessari per risolvere l’errore.

Resto in attesa
Giuseppe

Hello,

Wishlist and Compare works. A shopping cart also works https://gyazo.com/84896c10f7f4cfd4593b19784f87c4d3

Newsletter also works https://gyazo.com/f57a8422bc973ee8c9e1d32c9e8a1cde

I see the Login/Register does not. You need to set the same mode for both mobile and desktop, for example, if you have set a dropdown for the mobile view, you should set the same for desktop view. https://xtemos.com/docs/woodmart/header-builder/header-responsive-settings/

If you have any questions please feel free to contact us.

Best Regards

[Author]

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