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Home / Forums / Basel support forum / Login/Register Page doesn't have the option for Registration

Home › Forums › Basel support forum › Login/Register Page doesn't have the option for Registration

Login/Register Page doesn't have the option for Registration

  • This topic has 9 replies, 2 voices, and was last updated 7 years, 9 months ago by Artem Temos.
Viewing 10 posts - 1 through 10 (of 10 total)
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  • October 14, 2017 at 8:53 pm #21689

    prisona
    Participant

    Hi,

    When I click on Login/Register there is no option for Registration, only for login. Maybe I turned something off, but .. I can’t find how to bring back the option for Registration ?

    2. On the second picture we are already into the My Account page. There are some buttons in the form of text which are placed in the middle of the page. But I don’t think they should be there. These are the same buttons that are in the tabs (left on the page). How do I remove them, I don’t think they should be there ?

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    October 15, 2017 at 6:15 am #21699

    Artem Temos
    Keymaster

    Hi,

    1. You need to enable the registration on my account page in WooCommerec -> Settings -> Account.

    2. Just clear the browser cache after the update.

    Regards

    October 16, 2017 at 12:19 pm #21784

    prisona
    Participant

    Thanks, all good!

    If I may ask one more question.

    After the update the mobile version has an error showing. Sometimes it’s not showing, but most of the time it is. There is a huge black window where it says Home/Blog/Portfolio/Login/Register on the homepage. It’s best if you check the attached image. This window can not be even removed when you are on the homepage, but anyway it should not be there. What is the problem ?

    Thanks

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    October 16, 2017 at 12:51 pm #21793

    Artem Temos
    Keymaster

    Hi,

    We have tested your website on mobile devices and it always works correctly for us. How can we reproduce the issue?

    Regards

    October 16, 2017 at 12:55 pm #21795

    prisona
    Participant

    Right now I am opening the website through Chrome on Android. Maybe try this way ?
    At least Chrome for sure. Right now I see the error on my phone.

    October 16, 2017 at 12:59 pm #21797

    Artem Temos
    Keymaster

    Yes, we tested it with Chrome on Android https://gyazo.com/08c3020b93255a8fe224c87ab9a7ebe4

    October 16, 2017 at 1:16 pm #21804

    prisona
    Participant

    Hm, I don’t know how else to show you then. I tried from a different phone next to me and it is not showing the problem too.. restarted my own phone, just in case, but still shows the error. You can keep trying from time to time to see if the error pops up. I’m also going to keep trying to see if it stops eventually, although I don’t know how it would stop from itself. I will be checking in the next 24 hours.

    —

    Meanwhile another question came up while working with the website (I am not sure if it’s okay to keep asking new questions or open a new ticket?). I don’t know if I did something, but I am not sure how to change it. All products have this blue bubble that says SALE (ПРОМО in Bulgarian) on the left side of the picture. Right side when you look straight at the picture. This wasn’t there before, maybe something went wrong when we moved the database from one domain to another this weekend. Anyhow, I don’t know turn this Sale button off and from where. Can you help me ?

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    October 16, 2017 at 3:11 pm #21819

    Artem Temos
    Keymaster

    Hi,

    Try to update the theme to the latest version to fix SALE label issue.

    Regards

    October 16, 2017 at 8:58 pm #21855

    prisona
    Participant

    I updated it a few days ago, but now I saw that it says 3.4.1 still.. anyway, I did the update again and the bubble disappeared, thank you!

    The other problem also disappeared (for now) after the update!

    October 17, 2017 at 6:02 am #21869

    Artem Temos
    Keymaster

    Great, you are welcome!

  • Author
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Tagged: my account, registration, registration page

Viewing 10 posts - 1 through 10 (of 10 total)

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