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logo change

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #427078

    yassine70007
    Participant

    Hi
    Please I need to change the logo does not want to save the change this is my site http://www.dekkory.ma
    help me please I have more than 25 days and I did not find the solution

    #427186

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    #427351

    yassine70007
    Participant

    Hello,

    Best Regards

    #427500

    Hello,

    Please edit the header which relates to the page: https://gyazo.com/81cf1586d813c32c3f962e643c680c06

    I have checked and see the logo is not set: https://gyazo.com/81cf1586d813c32c3f962e643c680c06

    When I try to set the logo, the header is not saved.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Switch to the parent theme and try to save.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #427994

    yassine70007
    Participant

    Hello,
    Help me please to solve this problem

    Hello,
    I did something for you but the problem is still not resolved
    Could you please try changing the logo

    My Logo

    Attachments:
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    #428377

    Artem Temos
    Keymaster

    Hello,

    Try to disable mod_security on your server. It seems to block Header Builder’s “save” requests. Contact your hosting provider for help. https://monosnap.com/file/UstoyKkY5LiK0VKYMRcXMHoLjRnUae

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)