Logo click on mobile (iphone) leads to an empaty page
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Hello,
When I click on the logo to goes to the main root domain but shows no content on the page and only footer.
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Hello,
To investigate it properly, please provide a short screen recording showing the issue, along with the device name and version where it’s occurring. Also, kindly share your WP Admin and FTP login credentials so I can further check on your site and give you a possible solution.
Best Regards,
the issue scomes
if you click on one of the medication on the home page > go to the medication > then click on logo > it goes to the issue
If I clear all cache and reset the permalink is starts working for a bit, but then happens again
If the permalinks get broken, usually they would only affect the sub-pages and not the homepage, so the issue here could be caused by a conflict between the plugins and/ or the theme of the site. I think !
Hello,
Please try to update the new version of the theme “WOODMART WordPress NEW: 8.2.7 RELEASED”, update the required plugin, and check the issue: https://xtemos.com/docs-topic/update-the-theme/
If the issue still remains, turn off all of the plugins not related to the theme, refresh your cache, and check if the problem persists.
If the issue still remains, let me know and I will check and give you a possible solution.
Best Regards,
Hello, I have done all teh plugins one by one on and off cleared cache
updated teh new version of both core and also the theme
Sadly it is still not working the main page after clicking on the logo shows two copies of my footer.
Hello,
Your issue has been resolved. Navigate to Pages > Edit home page and in the bottom of the page settings, remove the Mobile version HTML block (experimental).
Please check back your site and check the issue. If you have any questions free to contact us.
Best Regards,
.
