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Home / Forums / WoodMart support forum / logo that I carry in svg format does not

Home › Forums › WoodMart support forum › logo that I carry in svg format does not

logo that I carry in svg format does not

  • This topic has 12 replies, 3 voices, and was last updated 5 years, 3 months ago by Elise Noromit.
Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • March 27, 2020 at 1:43 pm #182813

    mahros111
    Participant

    Hi, I have the problem of not being able to display the logo in svg format, I have done these solutions: I bought the svg plugin but my logo does not appear on your template. Contact the company and avoid the problem with the developer of the theme, it may be adding some code to prevent the showing of svg files.
    I did an experiment on the woodmart logo which is included for demo it works and is in the same format as svg.
    SVG icons work and have no problem.
    The problem is that any logo that I carry in svg format does not appear in the administrator’s library and does not appear on the site.
    Please Help .

    Attachments:
    You must be logged in to view attached files.
    March 27, 2020 at 3:42 pm #182839

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    You need to open your SVG icons file with some editor like Sublime Text or default system text editor and add width=”31″ height=”40″ attributes to your <svg> tag like it is shown: http://prntscr.com/m4n0qw
    Then you will need to re-upload your icons in WordPress Dashboard.

    Best Regards

    March 27, 2020 at 7:20 pm #182856

    mahros111
    Participant

    Hello dear, thank you for your message, the solution did not work and it is not clear to me, my problem is not in the small icons, I told you it works. But the problem with the image in the SVG format is I have a logo for the company and I tried the method of adding length and width, but the logo appears very small but I did not try to download it. Please my assistants, I want to download a picture of my logo in the form of svg because it is clearer, but in your template there is a problem that may have added you some orders. I bought the plugin, I lost money without interest. Please understand the issue because the same logo for the name of the theme works and my logo does not work or any svg image

    March 27, 2020 at 8:30 pm #182869

    Elise Noromit
    Member

    Hello,

    Please provide the site admin access to the private area.

    Please do not duplicate the post in future.

    Best Regards

    March 27, 2020 at 10:33 pm #182887

    mahros111
    Participant

    You can find everything at the bottom of the private message

    ____________________________________
    Hello dear, I have created access to you by opening this link. You do not need a password or user. For my issue, try uploading a logo from the svg library and it will reveal the difference. Forget about repeating the request, I apologize, because I understand the work of the forum, I did not find my message very sorry.

    March 28, 2020 at 12:02 pm #182975

    Elise Noromit
    Member

    Hello,

    I have added logo element here https://prnt.sc/robfb3 and added SVG from our demo and it works https://prnt.sc/robeok It means your SVG is not correct. Test your self.

    Now I have removed all. Your site is as it should be without chairs in the header.

    Best Regards

    March 28, 2020 at 1:38 pm #182990

    mahros111
    Participant

    Dear, thanks for your message. I told you there is no problem with the icons. Go to the media library. Any pictures. There is an SVG that does not work in the head except for your logo. Woodmart. Try going to the head and download the logo image as. SVG. It will reveal the problem.

    Attachments:
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    March 29, 2020 at 8:01 am #183063

    Elise Noromit
    Member

    Hello,

    This chair is the SVG image and it is not our logo. Please take SVG from this source to test https://www.flaticon.com/

    Best Regards

    March 29, 2020 at 8:42 am #183070

    mahros111
    Participant

    Hello dear, did you not understand a problem? Dear let these pictures about you. We design our logo through the Illustrator program and save the logo in svg format, so your template does not support these images. The Wood mart logo supports this and both files are designed by Photoshop and Illustrator. I told you not to talk to me about the icons. Just tell you, look at the screenshot and upload the woodmart pictures, you will find that it appears, and then upload our logo, omastore, there you will find it not working. You talk about the chair, icons and website. We know this and we have a paid subscription to frepik and flaticon. But I told you

    Lift this picture (my store logo) SVG will see the problem:

    Also lift this SVG file format you will find it works:

    All these images tell you in the library from the official board and you explain the former screenshot but you ignore the problem and talk about something else.

    Attachments:
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    March 29, 2020 at 7:39 pm #183166

    Elise Noromit
    Member

    Hello,

    I have understood you properly. You have a problem with the SVG images. I have demonstrated that there is no problem with the SVG image, provided the image code is correct. Please check your SVG images. You can take any SVG from the sites and test.

    Best Regards

    March 31, 2020 at 8:11 pm #183704

    vindesign_it
    Participant

    Hi,

    I have the same mahros111’s problem. I save my logo in .svg but after the loading, it doesn’t work in the header, while “wood-logo-dark.svg” work.
    I think that is a problem saving the file; I use Illustrator.

    Can you help me? Can you explain how to save the logo? Please.

    Best regards,

    March 31, 2020 at 9:04 pm #183709

    vindesign_it
    Participant

    I resolved. @mahros111

    I set following parameters:

    viewBox="0 0 350 153" 
    width="250px" height="153px">

    This link can help you https://codepen.io/pen
    Copy and paste your .svg code and set the parameters. ( see the screenshot )

    This is an SVG guide http://circe.di.unipi.it/~gervasi/EdE08/Lezione%2010.pdf

    Another, you can set the maximum height of the logo to change the height of the Row height: 120px ( see the screenshot )

    Best Regards,
    Vincenzo

    Attachments:
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    April 1, 2020 at 8:18 am #183752

    Elise Noromit
    Member

    Hello,

    Thank you for sharing the experience. It would be helpful for others. If you have any questions please feel free to contact us.

    Best Regards

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Tagged: logo, logo svg, svg

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