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Long loding time issue

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #49240

    Michelvincente
    Participant

    Hello

    Thanks for a nice template. I do have some loading time issues where the page loads for very long. It sometimes even goes to timeout. We have tried it with WP standard theme 17 and it works as expected.
    We don’t want to change the theme but if we cant get the loading time down we have to and we are on tight deadline.

    Please help me fix this issue ASAP
    Best regards
    Michel

    #49241

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for contacting our support center.

    Please, try to disable all external plugins that are not related to our theme so we can test it without plugins.

    Kind Regards
    XTemos Studio

    #49244

    Michelvincente
    Participant

    Hello

    I have done it now so that you can do your magic.
    /Michel

    #49248

    Artem Temos
    Keymaster

    We still see some plugins activated. And this account is not an admin so we can check anything.

    #49351

    Michelvincente
    Participant

    Hello

    My bad, you now have Admin access.

    /M

    #49405

    Artem Temos
    Keymaster

    Hi,

    We noticed that you have more than 1000 variations on each product. This error may be caused by our “swatches on grid” element. It loads all the variations on your home page and that is why it works slow. Obviously, you don’t need this option so you can simply turn it off in Theme Settings -> Shop -> Attributes swatches. https://gyazo.com/b5e57bac9987bc1121e1632a59bab608

    #49523

    Michelvincente
    Participant

    Worked like a charm 😉 Thanks for GOOD and FAST support!
    /M

    #49533

    Artem Temos
    Keymaster

    Great, you are welcome! 🙂

Viewing 8 posts - 1 through 8 (of 8 total)

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