Lost orders and customer data missing on checkout page and in orders.
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Hi!
Recently we just installed the woodmart theme and now I realized that all of my orders after 15th of january are DISAPPEARED. I don’t know how it happened but it’s very annoying.
Also on the checkout page for orders there aren’t any fild to fill with the customer details. What can I do?
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Hello,
Please check how it works with the default wordpress theme just to check whether the issue is with our theme or not. Because the Orders and checkout are woocommerce functionality and our theme doesn’t influence.
Best Regards
It was a correctly working webstore with hundreds of orders before we installed the theme.
Hello,
The only way to solve this is by Restoring a previous backup. Our theme couldn’t delete orders from your website.
Best Regards
.
