Lost your password

Hi,
The lost your password button does not work. When we input the email address and hit the button nothing happens.
I tried another theme, with other themes and the same plugins its works

Hello,

Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

Best Regards

Your theme has a conflict with the Wordfence security plugin. With Storefront and our previous theme Freshio, there is no problem and they work fine

Hello,

Please, switch to the default theme temporarily so we can see how it works.

Thank you in advance.

Since you answer every few hours and the shop is active I can not keep the devout theme for so long. We have made a full backup, please change the theme yourself, and immediately after the control return it to woodmart child.
currently, wordfence is off you will need to turn it on

You can fix it by applying patch # 375206. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it doesn’t work for you.

Kind Regards

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