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Main image has not changed after the color or attribute image has changed

Viewing 16 posts - 1 through 16 (of 16 total)
  • Author
    Posts
  • #50753

    rohon92
    Participant

    hello, after updating woo-commerce, in the single product page, the main image has not changed after the color or attribute image has changed.

    #50757

    Artem Temos
    Keymaster

    Hello,

    If you have updated the WooCommerce plugin, you need to update our theme to the latest version as well.

    Kind Regards

    #51086

    rohon92
    Participant

    still not working but it was work fine

    #51121

    Artem Temos
    Keymaster

    We just checked your website and it works well for us https://gyazo.com/f1b9d6458157136a305ffeed6e33993d

    #51308

    rohon92
    Participant

    yes, single attribute product have no problem, plemblem is in multiattribute has the problem, please check this URL https://www.babuee.com/shop/retro-plaid-loose-casual-maternity-dresses-fall-winter-pregnancy-clothes-for-pregnant-women-plus-size

    #51318

    Hello,

    Please check and make sure you have added images to all variations: http://prntscr.com/j1w7en

    Best Regards

    #51366

    rohon92
    Participant

    yes everythng is okay, and I told you that 3 days ago it was working well with all product, but suddenly don’t know why it’s doesn’t work.

    #51378

    Artem Temos
    Keymaster

    There is an error in JS console caused by some extra JS code added by you https://gyazo.com/4edca8673378b8a6d6a467383d0fa4d7

    #51480

    rohon92
    Participant

    okay, but I did not find the code, so can you please fix the problem!

    #51493

    Artem Temos
    Keymaster

    This code is not related to our theme. It is added somewhere in the source or with some external plugin.

    #51634

    rohon92
    Participant

    where you find that code?

    #51644

    Artem Temos
    Keymaster

    We found it in your website source. Try to disable all plugins one by one to see which one causes this issue.

    #51725

    rohon92
    Participant

    it’s may be issued by wp bakery page builder, which provide with your theme, the problem is when that plugin is activated then I need to select the size first then if I select the pic then the main image switch. but need to select the size first, but the last time it’s was work fine, no need to select the size first, but don’t know why suddenly i face this problem and since I did not add any new plugin.

    #51747

    Artem Temos
    Keymaster

    Sorry, we got you wrong. Of course, you have to select both values to see the image and it is how it worked all the time. It is the way WooCommerce works and you can see that it works this way with other themes as well.

    #51832

    rohon92
    Participant

    no never, your theme it’s was worked fine, believe me, there wasn’t need to select both value with your theme. you can talk with your coder, maybe there was some problem and please try to fix this

    #51833

    Artem Temos
    Keymaster

    It was always worked this way. You can easily check it with any other theme since it is a part of the WooCommerce plugin. Not related to our theme at all. Or you can check it on our demo https://woodmart.xtemos.com/shop/furniture/facilisis-ligula-aliquet/demo/flat/

Viewing 16 posts - 1 through 16 (of 16 total)