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Main Landingpage (Homepage) broken

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #593860

    shop-friseur.de
    Participant

    Hello,

    first of all, thank you for your support all the time!

    I have got an issue with my main page. The homepage appears broken (broken theme, icons not showing, typography not correct) but other subpages (such as products etc.) are working perfectly.
    I do not want to change the main page (for now) since it’s in the google algorithem and is getting clicks already.

    How can I solve this problem? Third party plugins should’nt be the reason for this since subpages are showing perfectly.

    Thank you!

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    #593921

    Luke Nielsen
    Keymaster

    Hello,

    Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable it all back.

    Kind Regards

    #594201

    shop-friseur.de
    Participant

    Hello, I give you the permission

    #594559

    shop-friseur.de
    Participant

    Hello, did you work on something or do you still need something from me?

    Best

    #594573

    Luke Nielsen
    Keymaster

    Hello,

    I apologize for the delay.

    It looks like a cache issue because when you log in the page works well – https://take.ms/BMv6C, may I request you to disable the server cache?

    I await your response.

    Kind Regards

    #594586

    shop-friseur.de
    Participant

    Hello, no problem!

    Should I disable it and if so, how?
    If you can do it then I give you permission.

    Best

    #594768

    Luke Nielsen
    Keymaster

    Hello,

    I suggest you ask the hosting provider to disable it.

    Looking forward to hearing back from you!

    Kind Regards

Viewing 7 posts - 1 through 7 (of 7 total)