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  • #293455

    vladmos96
    Participant

    Hi,
    Short question, how do I remove that top space from the header, use the coffe setup.
    Thank you.

    #293474

    Hello,

    Not sure I follow you, as far as I understand:
    Add this negative margin to the first row of the Elementor. https://prnt.sc/uhivji or Enter the page and set margin-top:-40px in the upper row settings: http://prntscr.com/lexqqs

    Best Regards

    #293503

    vladmos96
    Participant

    Hello,
    I mean that top edge of the screenshot.

    #293778

    Hello,

    Please attach the screen I cannot catch the problem.

    Best Regards

    #294158

    vladmos96
    Participant

    Hi,
    I mean that space above the header.
    I want the header to be up without that space.

    #294206

    Hello,

    Please check and disable Promo header banner in the Theme settings > Shop >

    Best Regards

    #294684

    vladmos96
    Participant

    Howdy,
    I have a small problem with the element, it doesn’t load anymore and if I put it in safe mode it doesn’t show the woordmart files, with which version is the theme compatible so I can try?
    Thank you.

    #294912

    Hello,

    Please deactivate all the plugins not related to the theme, switch the parent theme, and check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins are deactivated, please, provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.

    Best Regards

    #304591

    vladmos96
    Participant

    Howdy,
    I have a small problem and I can’t figure out why.
    On android and iphone phones for 2 days the menu doesn’t work anymore, it doesn’t open, nothing has changed on the site but suddenly it doesn’t work anymore.
    You can help me?
    the site is http://www.agronomo.ro
    Thank you.

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    #304698

    Hello,

    Please, provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.

    Best Regards

Viewing 10 posts - 1 through 10 (of 10 total)

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