mainpage bug after updated Woodmart Theme

[keithyung2014]

Dear Xtemos,

Originally you can login to my account to see there are different category images above every category chinese words on my mainpage (include desktop & mobile version). But when I updated Woodmart Theme version, then all category images disappeared after few hours. This happened to me one time last week after I updated. Then I retrieved back to older version by using backup, it returned to original status (images appeared). Now I updated again, this issue happened to me again.

I won’t offline all my plugins for you because the website is still needed for visitor’s browsing for e-commerce business. But you can offline for me to check between HKT 12am and 9am.

Pls fixed asap !

You can check my login detail from private field to login to my account to check what wrong with it asap !

Thanks

• This topic was modified 15 hours, 44 minutes ago by keithyung2014.

Attachments:

You must be logged in to view attached files.

Hello,

As we can see, it works correctly on your website now. But it is a weird issue. Can you create a staging website from a backup where we can update the theme ourselves and check what is wrong?

Kind Regards

[Author]

Posts