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major conflict between a plugin and woodmart

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  • #453547

    jedolz
    Participant

    Hi, I have a technical problem with the “Customer Reviews for WooCommerce” plugin, one of its features, the plugin’s Q&A feature conflicts with the woodmart theme. The specific problem is that the form in responsive mobile versions cannot be published and marks the input fields in red, that is, all the form fields always have the text restriction active and therefore does not allow publishing.

    And previously I did the exercise of deactivating all plugins and reactivating one by one to check if the conflict was another plugin, but it is not.

    VERY IMPORTANT, before I also deactivated the “woodmart” theme and activated the “storefront” theme to verify that the problem was the theme and if indeed the problem no longer existed with the “storefront” theme. Only when I activate the woodmart theme does the problem come back.

    you can see https://ibb.co/HtGVqXh

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    #453576

    Artem Temos
    Keymaster

    Hello,

    As we can see, you have two elements with this form on your product page. That is why the plugin’s script doesn’t work as expected. Try to leave only one form and test how it works.

    Kind Regards

    #453587

    jedolz
    Participant

    What two elements are you referring to? could you explain a little better?

    #453647

    Artem Temos
    Keymaster

    We mean that this form to post a question is currently occurring two times on the page. Probably, you placed it twice but one form is hidden. You need to review your custom layout for the single product page to fix this.

Viewing 4 posts - 1 through 4 (of 4 total)