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Major problems with new theme update

Viewing 4 posts - 1 through 4 (of 4 total)
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  • November 6, 2019 at 3:46 pm #155231

    todointeriores
    Participant

    Hi, we updated the theme and now the website it totaly crashed, the loading speed is arround 35 seconds and the theme is completely unusable, everithing is completely broken.
    please help us.
    Thanks,
    Gabriel

    November 6, 2019 at 5:31 pm #155252

    todointeriores
    Participant

    Please help us, we disabled all plugins an the problem persists. We need tosolve this quickly we are waisting ads money and metrics because our site is completely broken!
    WE NEED QUICK HELP PLEASE

    November 6, 2019 at 8:04 pm #155277

    todointeriores
    Participant

    HI??? IS IT POSSIBLE TO GIVE US AN ANSWER???

    November 6, 2019 at 10:40 pm #155303

    Elise Noromit
    Member

    Hello,

    Please restore your site from the backup and provide your site admin access as well as FTP access. We shall help to update it correctly.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)