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Makeup demo not importing correctly – empty website after setup

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  • #678412

    Blanka
    Participant

    Hello,I have installed the WoodMart theme and followed all the instructions. I activated all required plugins and selected the “Makeup” demo for import.However, after the import process, my website appears mostly empty — there are no layouts, images, or demo content, just a blank structure.I’m using [Elementor ] as the page builder, and my hosting provider is Hostinger.Could you please help me understand why the demo didn’t import correctly and how to fix it?Thank you in advance!

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    #678430

    Blanka
    Participant

    Can anyone help?

    #678434

    Hung Pham
    Keymaster

    Hi Blanka,

    Thanks for reaching to us.

    Please go to WoodMart > Prebuilt websites > click on Remove Content button and import demo again.

    If it doesn’t help, in order to assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,
    Hung PD

Viewing 3 posts - 1 through 3 (of 3 total)