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Media Library doesnt work properly.

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  • #242920

    [email protected]
    Participant

    Hello dear Xtemos Support,

    I have such an issue:
    I use WP Multisite. Media library on the main site works well, and after upload are saved under uploads/2020 folder.

    But Media library doesnt work properly for subsites. Medias are saved to uploads/sites/siteid/ folder. And what is more important, uploads/2020 and uploads/sites/siteid/ are not synchronised, medias that are uploaded with main site, are not saved on the subsites.

    This causes the situation, that I go to media library of my subsites, and see only the placeholders of media but not medias itself, because they are just not there.

    Could you please help me to solve this issue?

    Thank you in advance for your help and support!

    Best regards,
    Petro Kozak

    #242925

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    #243141

    [email protected]
    Participant

    Hello dear Artem Temos,

    I checked my website with default theme. The issue is still there.

    Best regards,
    Petro Kozak

    #243162

    Artem Temos
    Keymaster

    If it happens with other themes as well then it is not caused by WoodMart. Probably, you have some problem with installed plugins or in your WordPress configuration.

Viewing 4 posts - 1 through 4 (of 4 total)