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Mega Menu Display & Hover Issue on Website
- This topic has 8 replies, 2 voices, and was last updated 1 week, 4 days ago by
Hung Pham.
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AuthorPosts
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September 16, 2025 at 6:57 am #686563
DJLS1997ParticipantHello Woodmart Support Team,
I’m experiencing issues with the mega menu on my website: https://juguetessexualess.es/
The mega menu dropdowns are not showing within the viewport
This causes the dropdown to appear far below the menu item instead of sitting directly next to it.Sometimes when hovering over the menu, the submenus disappear or disable before I can move the cursor inside.
This makes it difficult for users to actually click through the submenus.I’ve recorded a video with a clear explanation of both issues for your reference: https://www.awesomescreenshot.com/video/44251888?key=75ef43934785b13c7d1cecf2da6a3c15
Could you please check this and let me know the best fix for keeping the dropdowns aligned , and ensuring that submenus remain active while hovering?
Thank you in advance for your assistance.
September 17, 2025 at 10:34 am #686763
Hung PhamKeymasterHi DJLS1997,
Thanks for reaching to us and appreciate your patience.
You changed the mega menu content, can you please replicate then I can check the issue?
Regards,
Hung PDSeptember 19, 2025 at 7:16 am #687127
DJLS1997ParticipantYes we changed the mega menu content but even with these kind of simple dropdown the sub menus are not properly being visible on the view port. One more thing we noticed is that on mobile devices on archive pages, the filter sidebar is also not being scroll able.
September 19, 2025 at 3:03 pm #687230
DJLS1997ParticipantKIND REMINDER
September 21, 2025 at 10:51 am #687379
Hung PhamKeymasterHi DJLS1997,
Thanks for your patience.
Can you please replicate then I can check the issue?
Regards,
Hung PDSeptember 23, 2025 at 1:04 pm #687670
DJLS1997ParticipantFind this attached video for the issue we are talking about.
https://www.awesomescreenshot.com/video/44517398?key=9a950ec7a1647ac4ae7f56fd97ac49ae
September 25, 2025 at 8:15 am #687975
Hung PhamKeymasterHi DJLS1997,
Thanks for video.
To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.
Then I’ll pass this topic to one of our developers, and I will let you know once get an answers.
Regards,
Hung PDSeptember 26, 2025 at 10:30 am #688158
DJLS1997ParticipantI have shared the credentials with you!
September 29, 2025 at 8:38 am #688471
Hung PhamKeymasterHi DJLS1997,
Thanks for your patience.
Please add the below Custom CSS code to Theme Settings > Custom CSS > Global Custom CSS. We will also fix this problem in the next update.
.e-con.wd-side-hidden { --align-self: unset !important; overflow: hidden !important; overflow-y: auto !important; }
Regards,
Hung PD -
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