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Mega menu keeps closing when hovering on certain area

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  • #343040

    EddieS88
    Participant

    Hi,

    I have created mega menus for my site but every time I hover over a certain section of the menu it just closes. I’m building the site locally so don’t have a link but just wondering if you have come across this issue before and if so what’s causing it?

    I can provide a screencast if you’d like to provide me with an email address to send that to?

    Thanks,

    Ed

    #343121

    Hello,

    Please deactivate all the third party plugins then check back. It seems to be a third party plugin conflict.

    If the problem still continues then leave all the third party plugins deactivated and provide the admin panel login details of the website then we will troubleshoot with the theme plugins.

    Best Regards

    #343196

    EddieS88
    Participant

    Hi,

    Problem solved and it had nothing to do with the theme or plugins. A weird transparent box was appearing on my screen and it was causing the hover on the mega menu to not work properly.

    I updated Windows, restarted the laptop and the box was gone and hover works perfectly again.

    Thanks,

    Ed

    #343295

    Hello,

    We are Glad that your issue has been Resolved.

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)

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