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mega menu loading very slow

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  • #411597

    joern
    Participant

    Hi,
    maybe bc of error code in console.
    Could you check this out please?
    Thanks

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    #411740

    Luke Nielsen
    Keymaster

    Hello,

    Please navigate to Theme Settings -> Performance -> Lazy loading -> disable the “Lazy loading for image” option.

    https://prnt.sc/Kw8TMeYTwSnZ

    After that, clear the cache and check the issue again.

    Kind Regards

    #411817

    joern
    Participant

    Hi,
    unfortunately that changed nothing,
    should lazy loading be activated in theme options even if we use wpRocket?
    could you check again please,
    thanks

    #411849

    Luke Nielsen
    Keymaster

    In this case, please try to disable the “Lazy loading” that comes from the WP Rocket plugin. In general, with our theme, I suggest using only our “Lazy loading” functionality because it has better performance.

    https://prnt.sc/AixhDc7K6hTl

    Feel free to reach out so we can discuss possible options moving forward.

    Kind Regards

    #411860

    joern
    Participant

    Hi,

    I deactivated lazy loading in WP Rocket and in thems options, cleared Cache and unused css, problem persists.
    then I activated lazy loading in theme options, still no effect, menu is not loading on hover.
    Hover over “Shop” please and watch the spinnig wheel.

    #412447

    joern
    Participant

    Hi,
    good news and bad news:
    I found the problem for the menu loading problem! In menu settings I had to deactivate ajax. Problem solved.

    Unfortunately when I chose lazyload from Theme settings some images are not loading at all so I changed it back to WProcket.
    But the cart widget is not acting erratically again, sometimes it opens, sometime not and the counter is not working at all. Could you check if something is wrong please.
    Thanks!

    #412540

    Luke Nielsen
    Keymaster

    Hello,

    The thing is that the “Cart” page shouldn’t be cached at all. Please navigate to the settings of the WP Rocket plugin and disable the cache for this page.

    https://prnt.sc/VpbcDb_0wLRe

    Don’t hesitate to let me know if you need any further help or any other info.

    Kind Regards

    #413482

    joern
    Participant

    Hi Luke,
    the Cart Checkout and Account pages are detected by WPRocket and are never cached automatically.
    So there is another page I should add there for your minicart?

    #413563

    Luke Nielsen
    Keymaster

    Hello,

    For now, I see that the counter works well and the products can be added to the cart widget (check the below video).

    https://monosnap.com/file/sJzQZ5UNfv7dmcyA6KGuY4qy3Yd7Rk

    If I missed something, please let me know.

    Kind Regards

    #413799

    joern
    Participant

    Hi,
    thanks for checking, please try a variation product, link below
    No cart is opening.

    Best regards

    #414273

    Luke Nielsen
    Keymaster

    Hello,

    Please ensure you are running the latest version of the theme 7.0.3. Then go to Dashboard -> WoodMart -> Patcher and apply the latest patch. Clear your browser cache and test how it works. The issue should be fixed.

    Kind Regards

    #416507

    joern
    Participant

    thanks for the update and patches!

    #416610

    Luke Nielsen
    Keymaster

    Hello,

    You are welcome!

    In case you need any additional help, I would happy to assist you!

    Wish you all the best.

    Kind Regards

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