Mega menu not hiding on archive pages when selecting something in mega menu

I have ajax shop configured. So when I’m in one category and trying to select other category – it’s doing ajax update of archive page and menu not hiding. It’s very confusing to customers as they keep wating page to be updated

Hi yaunki,

Thanks for reaching to us.

I received a 503 Service Unavailable error https://prnt.sc/ux3D5d_DnYFN

I kindly request that you contact your hosting provider to address and rectify this 503 error. Also, could you, please, record video of problems and share to me? I can understand your problem better.

Regards,

Sorry, had some issues with replying.
Site is working now. Please see attached video.
Shortly – when I click on menu item – it’s refreshing category area with ajax, but menu stay opened. It’s really confusing users and they keep waiting

Sorry can’t attach file because of file ssize policy. Please use link to get it

Hi yaunki,

Thanks for the video.

You are using Mega Menu widget which inherits AJAX shop option from Theme Settings.

You can use Extra menu list widget and put link to categories https://prnt.sc/Ba2SGG55B1Zl

Regards,

Thank you for responce. We implemented change and everything working properly now

Hi yaunki,

Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

If you have a quick minute we always appreciate a 5-star rating on our theme!

https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

Your feedback is the motivation to improve our work and services.

Regards,

[Author]

Posts