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Mega menu not work
- This topic has 8 replies, 2 voices, and was last updated 1 year, 3 months ago by Elise Noromit.
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AuthorPosts
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July 17, 2023 at 6:42 pm #482143
moshesitinParticipantHello!
Mega menu does not work for me. images are not displayed.July 18, 2023 at 12:02 am #482181
Elise NoromitMemberHello,
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards
July 28, 2023 at 12:37 am #484709
moshesitinParticipantHello! I confirm deactivation and switching to the parent/default theme/
July 29, 2023 at 2:28 am #484987
Elise NoromitMemberHello,
Please check the site access, I cannot logi,
In addition, you can check this manual and make sure you have configured everything correctly: https://xtemos.com/docs-topic/create-mega-menu/
If you have any questions please feel free to contact us.
Best Regards
July 30, 2023 at 3:48 am #485143
moshesitinParticipantHi!
My website is: https://sareljewelry.com/- This reply was modified 1 year, 3 months ago by moshesitin.
July 31, 2023 at 9:56 pm #485493
moshesitinParticipantHi! I did everything you suggested, but it didn’t help. Help please solve the problem.
ThankAugust 1, 2023 at 3:49 am #485534
Elise NoromitMemberHello,
Your site is not reachable, unfortunately.
Please disable the plugins not related to the theme, switch to the parent theme and follow the manual instructions: https://xtemos.com/docs-topic/create-mega-menu/
As soon as your site is reachable we will gladly check deeper.
Best Regards
August 1, 2023 at 2:08 pm #485667
moshesitinParticipantHello! The site is reachable. Domain: https://sareljewelry.com/ .
I disabled the plugins not related to the theme and switched to the parent theme, created a menu according to the instructions – it did not help.
August 2, 2023 at 4:46 am #485852
Elise NoromitMemberHello,
Unfortunately, the site is not reachable. Please check and disable blocking settings.
If you have any questions please feel free to contact us.
Best Regards
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