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Mega menu not work

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #482143

    moshesitin
    Participant

    Hello!
    Mega menu does not work for me. images are not displayed.

    https://skr.sh/vKru4RJGkWm

    #482181

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #484709

    moshesitin
    Participant

    Hello! I confirm deactivation and switching to the parent/default theme/

    #484987

    Hello,

    Please check the site access, I cannot logi,

    In addition, you can check this manual and make sure you have configured everything correctly: https://xtemos.com/docs-topic/create-mega-menu/

    If you have any questions please feel free to contact us.

    Best Regards

    #485143

    moshesitin
    Participant

    Hi!
    My website is: https://sareljewelry.com/

    • This reply was modified 1 year, 3 months ago by moshesitin.
    #485493

    moshesitin
    Participant

    Hi! I did everything you suggested, but it didn’t help. Help please solve the problem.
    Thank

    #485534

    Hello,

    Your site is not reachable, unfortunately.

    Please disable the plugins not related to the theme, switch to the parent theme and follow the manual instructions: https://xtemos.com/docs-topic/create-mega-menu/

    As soon as your site is reachable we will gladly check deeper.

    Best Regards

    #485667

    moshesitin
    Participant

    Hello! The site is reachable. Domain: https://sareljewelry.com/ .

    I disabled the plugins not related to the theme and switched to the parent theme, created a menu according to the instructions – it did not help.

    #485852

    Hello,

    Unfortunately, the site is not reachable. Please check and disable blocking settings.

    If you have any questions please feel free to contact us.

    Best Regards

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Viewing 9 posts - 1 through 9 (of 9 total)