mega menu problem and rederiction

Hi Team
can you help me pls to fix 2 problems?
1s : my mega menu won’t show good I’m i tried all way to make it good but still have the wrong look.
2nd : for this https://actionmobility.fr/product-category/trottinette-electrique/ when I click on it is redirected to another category

Hello,

1. Could you please elaborate what you require with the help of some relevant screenshots to check it myself and help you out accordingly.

2. This issue doesn’t exist on your website.

Best Regards

Hi
Thank you for your answer
its hard to see the problem using a screenshot that’s why I make a video explaining the issues exactly.
https://youtu.be/fQVigXVfL-4

Hello,

Please provide the admin panel login details of the website to check it myself and help you out accordingly.

Best Regards

Hi
thank you for helping me, this is logging

Hello,

Your issue has been Resolved. Please clear cache and check back.

Best Regards

Thank you for your support. the mega menu is fixed but another problem for redirection is still there. when clicking on it is redirect me to other category
pls check link below https://youtu.be/8mteL1ZTr60

Hello,

You are Most Welcome.

For the category issue please try recreating the item in the HTML Block and check back after clearing cache .

Best Regards

Hi
Thank you for your support. I tried what you ask me in your last msg but still have some problem can you help me pls to solve I think you have more experience in this theme to fix

Hello,

I have logged into your website and you are using an old version of the theme.

Please update the theme and Recommended plugins to the latest versions then check back.

Best Regards

Hi
i update the template but still have some problem.pls if you don’t mind can you help me to fix BCS I’m losing costumers BCS of that

Hello,

The issue on your website is happening because you have renamed the default woocommerce category to another name. That’s why it is redirecting.

Please create a new category “TROTTINETTE ÉLECTRIQUE” then add it back to the HTML Block and check back.

Best Regards

[Author]

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