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Menu no appearing

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  • July 20, 2022 at 10:25 am #392259

    [email protected]
    Participant

    Hi, I am having problems with my site. The main menu doesn’t show, but when I caché the page it shows again.

    I’ve disactivated the plugins and activated one by one to know the problem but it’s still happening.

    I need to resolve this issue.

    Thanks

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    July 20, 2022 at 12:57 pm #392311

    Luke Nielsen
    Keymaster

    Hello,

    Can I disable all plugins that are not related to the theme on your website? So it will help me to dig deeper and find some solution.

    Looking forward to hearing back from you!

    Kind Regards

    July 20, 2022 at 1:24 pm #392319

    [email protected]
    Participant

    Hi, all except WooGlop

    Thanks

    July 20, 2022 at 2:11 pm #392324

    Luke Nielsen
    Keymaster

    Hello,

    After disabling all plugins, the header appears well. I didn’t include the plugins back so you could see the result.

    https://monosnap.com/file/DzmngQk3SeRdO5XspDsYsfTSXhGWwt

    In the meantime, feel free to ask me any questions you may have.

    Kind Regards

    August 3, 2022 at 2:50 pm #395284

    [email protected]
    Participant

    I have still not found the plugin that is causing the error. Is there any other way?

    Thank you

    August 4, 2022 at 10:14 am #395449

    Luke Nielsen
    Keymaster

    Hello,

    For now, on my side the header appears well.

    https://gyazo.com/fa443850c59b00eeb60868689828455b

    If you still see the issue, please tell me how can I replicate it on my side.

    Kind Regards

    August 4, 2022 at 1:18 pm #395508

    [email protected]
    Participant

    The menu still not appears. Also I am not able to get in my wordpress since yesterday that you ended trying out a solution.

    How can I get access??????

    Thank you

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    August 4, 2022 at 2:19 pm #395527

    [email protected]
    Participant

    I need to resolve this issue right away beacuse it’s been weeks and the menu is still not working. I’ve tried disableing all the pugins and it’s still not working.

    August 4, 2022 at 3:06 pm #395541

    Luke Nielsen
    Keymaster

    Hello,

    Most likely in your case, the issue comes from the enabled “Mobile DOM optimization (experimental)” option that is situated in Theme Settings -> Performance.

    https://gyazo.com/a84be6e728ecbe5c265a9b6fac818213

    So you should disable it and check the issue again.

    Kind Regards

    August 4, 2022 at 3:25 pm #395548

    [email protected]
    Participant

    Okey at the moment it seems to work. Why would this be affecting the menu on the desktop?

    Thanks, just want to understand the reason.

    August 4, 2022 at 4:38 pm #395572

    Luke Nielsen
    Keymaster

    Hello,

    When the cache is enabled then the cached header from the mobile is displayed and this option hides the desktop’s header.

    Let me know if you have any questions, I’d be happy to answer them.

    Kind Regards

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