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Meta pixel and CAPI

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  • #705702

    memo.cort59
    Participant

    Hi, I really don´t know if this has something to do with theme but I´m observing the following.
    When testing Meta events…
    Product page is registering as page view instead of viewcontent
    Click on the add to cart button in the product page is registering as subscribedbuttonclick instead of add to cart
    Click on the add to cart button in a category page is registering as add to cart (correct)
    Checkout page is registering correct as “iniciar pago”
    Completion of payment and rendering of thank you page is reggistering only as view page instead of purchase…

    Has this something to do with theme? Maybe with woocommmerce hooks? I really don´t know how to use them.

    #705751

    Artem Temos
    Keymaster

    Hello,

    To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    Regards

    #705872

    memo.cort59
    Participant

    Hi, just tried twenty-twentyfive theme and add to cart is working fine… Addtocart is not triggering when using woodmart´s custom product page nor woodmart´s native product page. Also before this, viewcontent event wans´t triggering but started to work when I inserted a woocommerce hook into the custom product page desing but can´t make it work for the addtocart event.

Viewing 3 posts - 1 through 3 (of 3 total)