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Mini cart is not showing

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  • #643653

    davidtactishop
    Participant

    I’ve activated everything I think but when I add a product to the cart, the mini cart widget doesn’t show.
    I’ve tested with and without cache or optimizations, the result is the same.
    Could you help me to fix this?

    #643741

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #643960

    davidtactishop
    Participant

    Thank you, Artem.

    Sorry, but I cannot deactivate all other plugins for an extended period since there are users that need it in the site. I did a test deativating all plugins except the ones needed for the theme, purge Cloudflare cache, Incognito mode window and add something to the cart and mini cart didn’t show.

    I ask for your help to know if you can let me know your thoughts on what I should review so I can try myself with that. For example, which JS and CSS are related with mini cart, checklist from Woocommerce side to activate first.

    Please check the attachments, I hope you can help me in this way. Maybe I’m doing something wrong.

    Attachments:
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    #644355

    Artem Temos
    Keymaster
    Xtemos team

    In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.

    Kind Regards

    #644982

    davidtactishop
    Participant

    I did, please have a look.

    #645077

    Artem Temos
    Keymaster
    Xtemos team

    Sorry, but the password is wrong and we can’t enter the dashboard.

    #645323

    davidtactishop
    Participant

    Please check again, Artem. It should be OK now.

    #645434

    Artem Temos
    Keymaster
    Xtemos team

    We have activated this option in the Header builder and now it works correctly https://gyazo.com/b9d0071889d72011945b08b1b9e65c76
    Please test from your end.

    #645719

    davidtactishop
    Participant

    Great. Didn’t remember about that place for setting up something about the mini cart.
    Thanks for the support.

    #645809

    Artem Temos
    Keymaster
    Xtemos team

    You are always welcome. Feel free to contact us if you have any further questions.

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