Mini cart redirect instead hidden sidebar

Hello, I have a problem with the minicart. I’ve set it up using the Hidden Sidebar option, however, when I click on the icon in the header, the sidebar appears, but it also redirects to the cart page.

I can’t figure out how to fix it. During local development it worked perfectly. Once uploaded to the server, it started having issues and I’m not sure if it’s due to the updates I performed (both theme and patches).

Here is the configuration:

== Server Environment ==
Operating System: Linux
Software: Apache
MySQL version: Percona Server (GPL), Release 33, Revision 9dc49998 v8.0.42-33
PHP Version: 8.4.7
PHP Memory Limit: 256M
PHP Max Input Vars: 10000
PHP Max Post Size: 128M
GD Installed: Yes
ZIP Installed: Yes
Write Permissions: All right

== WordPress Environment ==
Version: 6.8.1
Site URL: https://www.iblaeurope.it
Home URL: https://www.iblaeurope.it
WP Multisite: No
Max Upload Size: 128 MB
Memory limit: 40M
Max Memory limit: 256M
Permalink Structure: /%postname%/
Language: it_IT
Timezone: Europe/Rome
Admin Email: [email protected]
Debug Mode: Inactive

== Theme ==
Name: Woodmart
Version: 8.2.3
Author: XTemos
Child Theme: No

== User ==
Role: administrator
WP Profile lang: it-IT
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/137.0.0.0 Safari/537.36 Edg/137.0.0.0

== Active Plugins ==
Advanced Custom Fields
Version: 6.4.2
Author: WP Engine

Code Snippets
Version: 3.6.8
Author: Code Snippets Pro

Contact Form 7
Version: 6.1
Author: Takayuki Miyoshi

Duplicator
Version: 1.5.12
Author: Duplicator

Elementor
Version: 3.29.2
Author: Elementor.com

Elementor Pro
Version: 3.29.2
Author: Elementor.com

Extra Product Options & Add-Ons for WooCommerce
Version: 7.4.1
Author: ThemeComplete

iubenda | All-in-one Compliance for GDPR / CCPA Cookie Consent + more
Version: 3.12.3
Author: iubenda

Loco Translate
Version: 2.8.0
Author: Tim Whitlock

MC4WP: Mailchimp for WordPress
Version: 4.10.5
Author: ibericode

Product SKU Generator for WooCommerce
Version: 2.5.0
Author: SkyVerge

PublishPress Future
Version: 4.7.1
Author: PublishPress

Safe SVG
Version: 2.3.1
Author: 10up

WooCommerce
Version: 9.9.5
Author: Automattic

WooCommerce Stripe Gateway
Version: 9.5.3
Author: Stripe

Woodmart Core
Version: 1.1.2
Author:

Can you help me, please? Thanks a lot.

Hello,

Thank you for purchasing the WoodMart theme and reaching out to us for assistance. We understand the issue you’re facing with the minicart redirecting to the cart page instead of displaying the hidden sidebar.

To troubleshoot this, we recommend temporarily disabling all active plugins except WooCommerce and WoodMart Core to check if there is a plugin conflict causing this behavior. Please do this and let us know if the issue persists.

If the problem continues, we kindly request you to provide admin access to your WordPress dashboard so we can investigate further. You can safely share any sensitive information by using the Private content field in the reply form.

We look forward to resolving this issue for you.

Best regards

Ok, I tried this way. I found that issue is with Elementor Pro. Is it possible an incompatibility with Page Transitions?

Ok, i removed the transition option and now it works fine! Thanks a lot for your support! 🙂

Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

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