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Missing footer and unable to set up Facebook link

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #61370

    Annlen
    Participant

    Hi,

    on my site I am missing footer. It is on in settings and widgets are there, still the footer is missing.
    Also we are unable to set up Facebook link.
    I have reported this once and send you access data, but nothing changed.

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    #61384

    Hello,

    I have viewed the history and cannot find your message. Please provide your site admin access we will check.

    Best Regards

    #61386

    Annlen
    Participant

    Pls check private note 🙂

    #61394

    Hello,

    I have checked and see that you have set footer layout to have five columns http://prntscr.com/jr63yq At the same time the first column was empty, it did not have any widgets. Now I have added the empty text widget to this column and you can see your footer.

    Best Regards

    #61395

    Annlen
    Participant

    Thank you 🙂
    Have you also managed to look at the social media link for Facebook ? I do not see option to set it.Pls look at the attachment.

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    #61409

    Hello,

    Please remove # and insert social network links.

    Best Regards

    #61429

    Annlen
    Participant

    Hi, Have you seen screenshot? There is no place to remove it – there is no #. I can do it to many social profiles, but not in Facebook.

    #61433

    Hello,

    I have checked Theme Settings > Social profiles > links to social profiles https://prnt.sc/jratro

    Please clarify the setting tab where you see the problem.

    Best Regards

    #61673

    Annlen
    Participant

    So strange, look at the scree and see what I can see there – the same place as you mention.

    #61674

    Annlen
    Participant

    Sending once again, I am not sure if the file was attached.

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    #61682

    Hello,

    I am checking your site kmvinylrecords.com and making the screen from there http://prntscr.com/jryxc2 is it your domain? Have you changed domain?

    Best Regards

    #61701

    Annlen
    Participant

    HI, looks like this is some issue with Chrome. I looked it up in Safari and all works a for you.
    Thx for the patience and help.

    #61710

    Hello,

    I checked via Chrome. Check your Chrome settings

    Best Regards

Viewing 13 posts - 1 through 13 (of 13 total)