Missing hover add to cart function when navigating with native breadcrumbs

Team, i have an issue with missing “hover add to cart” function when navigating “back” using native breadcrumbs in my shop. It is not YOAST crumbs. Once i navigate on the website in cathegories with the crumbs, the hover function dissapears and doesn´t work properly anymore. I need to refresh the site, then it works again. There must be an issue i can´t locate. I have another shop that works perfectly in this point with the same theme, no problem. I need assistance, please.

Hello,

Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Best Regards

Hi, here is the data:

Hello,

Could you kindly clarify the steps on how to reproduce the issue with the screens, I have listed a few pages, then went back, hovered the product item: https://gyazo.com/b297cf02642d30360ae11aab2e0c385b

Looking forward to your reply.

Best Regards

Please open shopsite, choose product from grip, open product page. Above product title you see breadcrumbs, select breadcrumb to jump to cathegory, select a new cathegory from grid. Look at the products. If there is no hover you must refresh the page. Then hover works. Please have a look. Expecting your kind support.
Regards

Hello,

Please chose the Base hover script to be loaded in the Theme Settings > Performance > Advanced scripts control as shown on the screen: https://gyazo.com/645042a84be180546bf5c6b7c27665ba

If you have any questions please feel free to contact us.

Best Regards

Thank you very much. Problem solved. Do you have a recommendation for scripts to activate? Or is there a list of the oscripts that are activated when woodmart is newly installed? Because i think i erased some stuff there…..
Anyways, thank you for your help !!!!!!!!!!!!

Hello,

Now it should work well even after the next update. Please contact us if you have any problems.

Best Regards

Hope you dont mind another question. Please go to shop page and look at the hover. Why is there different ways the hover works? Attached is a picture of the products you please look at. One hover brings the add to cart funktion clearly, the 2nd product next right pushes the price away and shows the add to cart. Why is that? Expecting your kind answer.

Attachments:

You must be logged in to view attached files.

Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

Hi, thank you. I tried deactivating plugins and test all as you sugested. The problem is still there. It seems like this is affecting several Categories (all products in the categorie, which are older upload date. Newly uploaded products dont have this problem, hover working like with all others). Would you please be so kind and check for the problem in detail? I provided admin access below. Thank you in advance.

Hello,

You have set different hover designs for the shop page (configured in the Theme Settings > Product Archives > Product Styles) and on the home page – you use Product Grid and the design is configured in the element settings.

If you have any questions please feel free to contact us.

Best Regards

Hi Elise, thank you. I set all the same. Problem is still there.
Can you please have a look in the code?
Admin access below.
Thank you.

Hello,

Please clear the browser cache, it is the same on the home page and shop page: https://gyazo.com/000575a516ebd124955483b1031bd3b0

If you have any questions please feel free to contact us.

Best Regards

[Author]

Posts