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Missing Marketing + Coupons Woocommerce menu

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  • #691718

    bluesix
    Participant

    Hi – we’re wanting to implements coupons on our site, but the Coupons menu is missing. So is the Woocommerce “Marketing” menu. Do we need to enable something to show that menu?

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    #691814

    Hello,

    Navigate to WooCommerce > Settings > General and confirm that “Enable coupons” is checked. https://postimg.cc/S2DC4cbG

    Then you can see the coupon option in WooCommerce > Coupons.

    Best Regards,

    #691933

    bluesix
    Participant

    Yes, we have “Enable the use of coupon codes” ticked.

    FWIW, this site doesn’t have a Woocommerce menu (see screenshot from my initial post) – all the WC-related menus are under “Orders” (I assumed this was a Woodmart thing – my first time using this theme). WC is ver 10.2.2. Should there be a Woocommerce menu?

    #692029

    Hello,

    Could you please check how it works with some default WordPress themes like WooCommerce Storefront or Twenty-Twenty-Five to understand if it is our theme issue or not?

    Best Regards,

    #692116

    bluesix
    Participant

    Found the problem – that site was using a plugin called “Admin Menu Editor” which was changing everything.

    #692153

    Hello,

    Sounds great that you have found the problem!

    If you have a moment, we’d really appreciate your feedback — it helps us improve the theme and shape future updates: https://tally.so/r/w4l54k

    Thanks again for contacting us.

    Topic closed.
    Best Regards,

Viewing 6 posts - 1 through 6 (of 6 total)

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