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Missing paypal payment button display

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  • #566586

    Grelo Zhang
    Participant

    The PayPal payment button does not appear on the shopping cart page or checkout page

    I will send you a picture of the website with the PayPal payment button not showing up correctly and a picture of the website with the PayPal payment button showing up correctly for you to check.

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    #566700

    Grelo Zhang
    Participant

    I tried to use WooCommerce Storefront for testing, and the paypal button in Storefront can be displayed normally.
    I tried disabling all plug-ins and leaving the main plug-in, but the PayPal button still does not display properly on the shopping cart page and checkout page.

    #566774

    Hello,

    Try to disable the custom layout for the Checkout and Cart and see if it works. You can do this in Dashboard -> WoodMart -> Layouts.

    Best Regards.

    #566834

    Grelo Zhang
    Participant

    After I disabled the custom layout of the shopping cart page and checkout page, the PayPal payment button can be displayed normally. How can I solve this problem that the custom layout cannot be displayed normally? Because I could display it normally after binding PayPal before, but I don’t know why it doesn’t work this time.

    #567038

    Hello,

    You’re using a custom layout, in this case, we have a special widget called “Woocommerce Hook” in Elementor that you can place to your custom layout and then the plugin will be able to add its custom content there. But I don’t know which one exactly it needs. You can either try to select all hooks one by one or contact plugin developers for help.
    https://xtemos.com/docs-topic/custom-hooks-and-plugins-compatibility/

    Best Regards.

    #567061

    Grelo Zhang
    Participant

    I communicated with the plugin developer at PayPal Payments Support and he said: Most likely, it won’t work with any hook. At least, I’m not aware of any implementation that way. It’s most likely that the core of the theme needs to be adjusted.

    #567207

    Hello,

    Unfortunately, we don’t know which hook name this plugin uses. Here is a tutorial that should help you https://xtemos.com/docs-topic/custom-hooks-and-plugins-compatibility/

    Best Regards.

    #567239

    Grelo Zhang
    Participant

    I’ve read the documentation, tried all the hooks, but unfortunately, none of them work. Some time ago, I could just activate PayPal payments and the cart and checkout pages would show the payment button normally, but now it doesn’t. I’m still hoping for a better solution

    #567245

    Grelo Zhang
    Participant

    PayPal support said: These hooks are basic tools for repositioning smart buttons on a page, but the clue here is that there is nothing to move. This will not solve the more complex compatibility issue at hand.

    While we support these hooks, they are not a solution to this specific issue. Therefore developer intervention is required.

    #567605

    Hello,

    This issue is related to the layout builder that you used on your checkout/cart pages because the plugin uses special hooks to show buttons that are not present on the default page builder checkout/cart layout. Two different approaches can fix it:

    1. Disable the layout builder on your checkout page.

    Or

    2. Add two “WooCommerce Hook” elements to your checkout layout page, and choose “woocommerce_after_checkout_form” on checkout page (https://monosnap.com/file/7IJieSSezKMH4D5EA5rgDppduwxDLo) and “woocommerce_after_cart_table” in another on cart page (https://monosnap.com/file/6ExOsXPkMtDoXAw4OjgYf7VN2fs3jb)
    Screenshot “Screenshot-g7sdm.png”

    Best Regards.

    #567615

    Grelo Zhang
    Participant

    Thanks for your help, very effective

    #567619

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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