Missing Price Filter Widget

Hi,

I’ve installed the theme imported basic site, and Woodmart Price Filter doesn’t show up on page, it is in Shop Page Widget area, but it seems like it doesn’t work. Is there something to configure in case to make it work ?

It doens’t work either on child theme or main theme.

This is locall installation :

ngnix
php 7.0.3
WP 5.4
Theme downloaded yesterday

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Hello,

Thank you very much for choosing our theme and for contacting us.

Please provide the site admin access to the private area I will check the settings.

Best Regards

Hi,

I wrote it’s on locall environment, so it doesn’t have any public URL. Used https://localwp.com/

BUt I’ve just installed it on test server and it doesn’t seem to work as well, there is only base import dummy data

Hello,

I can hardly help until I enter the site and check. Please move the site on the live stage and I will be able to check.

Best Regards

I’ve just gave you the details post above your answer

Hello,

Please check how it works on the Storefront theme.

Best Regards

What does this answer even mean, what Storefront theme is ?

When I go here It works fine
https://woodmart.xtemos.com/shop/

I just imported the data, so I expect it to be the same on my side. Why it’s not ? There is no information in documentation about widgets.

Hello,

This price widget does not relate to our theme. It relates to the Woocommerce plugin. Storefront theme is the theme developed on Wooocmmerce and it is free. If you see the price filter with the Storefront theme, you need to switch to WoodMart and deactivate all the plugins not related to the theme and check again.

Best Regards

Why on your demo page it works ?
https://woodmart.xtemos.com/shop/

and why it is called WOODMART price filter ?

Hello,

The reason was the out-to-dated Woocommerce database. We have updated and now it works.

Best Regards

Ok, I can see it works on the server, thank you.

Could you provide me the steps so I could do the same locally ?

Hello,

You can see the message about necessity to update the database in your Dashboard or in Woocommerce > Status > Tools

Best Regards

Hello,

I installed the theme on final domain, and have the same issue. I’ve tried to update database Woocommerce > Status > Tools but nothing changed, could you take a look ?

Hello,

We have updated Product lookup tables and it works now.

Best Regards

Hi,

so I’ve updated the theme and that price filter range is missing again 🙁 And I still can’t fix that myself. The same page and access details as above.

Hello,

Each time you update the theme, you need to update Woocommerce database and Product lookup tables. We have updated and it works.

Best Regards

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