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Missing sub category in Categories dropdown at Page Title

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #189847

    boyd
    Participant

    hi,

    One of the sub category ‘Non Halal Food’ is missing in the Categories ‘Processed Food’ drop down hover at Page Title section, please see the attached screenshot and advice.

    I know this part is not manageable because they are auto generated from the categories I set

    * site URL as in private content

    Thank you.

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    #189850

    Hello,

    First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :-).

    I saw the screenshot you attached and visited your website. Please deactivate all the third party plugins, activate parent theme.

    Disable server caching, deactivate cache plugin and check back.

    If the problem continues then provide admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards.

    #189853

    boyd
    Participant

    hi Aizaz,

    Thanks for your quick response

    I have set to Woodmart parent theme now instead of child

    All plugins disabled except Woonmart and Woocommerce

    All cache plugins disabled, cloudflare set to development mode and all cache purge

    Try to enable and disable the Page Title settings

    Still no luck

    Please check the private content for temporary admin login to WP

    By the way,

    2) QuickView by clicking on the main product image DO NOT work on other pages or infinite page loading, any solutionns instead?

    custom JS

    jQuery('.product-grid-item .product-image-link, .product-grid-item .hover-img a, .product-grid-item .product-title').click(function(e) {
    	e.preventDefault();
    	jQuery(this).parents('.product-grid-item').find('.open-quick-view').click();
    });

    Thank you

    #189874

    Hello,

    Your issue has been fixed. Now the Non Halal sub-category is displayed under the parent category.

    Screenshot for Clarification: https://ibb.co/4TxDZ35

    Please clear cache and check back.

    2) Is the Custom JS working fine for you???

    Best Regards.

    #189880

    boyd
    Participant

    hi Aiziz,

    1) Thanks for the fix!!! mind to share what causing the issue?

    2) Custom JS for quickview works fine only on first load, BUT if it is on infinite product loading on scroll, it didn’t work

    cheers

    Boyd

    #189885

    Hello,

    You are Most Welcome.

    1) The particular item was hidden from the categories menu. I have added the following Custom CSS in the Global Custom CSS area under Theme Settings >> Custom CSS. And the issue was fixed.

    .woodmart-product-categories .wc-default-cat {
    display: block;
    }

    2) Unfortunately, we cannot help you with this because this is related customizations and this is beyond our limitations and supports policy.

    Best Regards.

    #189894

    boyd
    Participant

    hi Aizaz,

    1) Noted with thanks

    2) Understood. I will try to sort out myself or sort out my client…lol

    Thank you very much…you have a good day

    Cheers

    #189897

    Most Welcome!!!..

    Well, @boyd!.., it’s been great chatting with you! I hope I resolved your issues thoroughly.

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

Viewing 8 posts - 1 through 8 (of 8 total)

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