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Missing the shop side /

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  • #431404

    fishermans.woodshop
    Participant

    Hej, Woodmart is really a great theme but I´ve a major issue to solve.
    Many sides have been created whilst installation and demo products are there, also a menu but I miss the shop side itself?!
    Any hints for me how to fix?
    How will I get the connection to WooCommerce without a shop side?

    Highly appreciate your support!

    Best regards
    MArc

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    #431431

    Hello,

    It seems that the WooCommerce pages are missing from your Site.

    You can still generate them automatically by following the below steps:

    – Go to Dashboard > WooCommerce > Status
    – Click on Tools tab from the top left area
    – Scroll down to “Create default WooCommerce pages”
    – Click on Create Pages

    See this image for reference: https://snipboard.io/ADlPNt.jpg

    Hope this helps !

    Best Regards

    #431496

    fishermans.woodshop
    Participant

    Hello Aizaz,

    thank you – this has worked properly! Missing pages are installed now.
    However, please support me with a further issue as described:

    The “shop side” has been created and is shown opened in picture 5. The URL is named with “fishermanswoodshop.de/shop” and it is displayed like shown in picture 6, when open the URL. The “shop side” is also visible in the main navigation but if clicking from the home side onto the shop – picture 8 – there is no connection.

    Any hint to fix this problem respectively to connect correct?

    Sorry, it´s my first project with Woodmart theme and WooCommerce and there might come up additional questions.

    Thanks and regards from Germany,
    Marc

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    #431541

    Hello,

    We are glad that it worked out for you 🙂

    Sorry to hear about the further inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check these concerns on your Site and help you out accordingly.

    Best Regards

    #431584

    fishermans.woodshop
    Participant

    See private content

    #431711

    Hello,

    As the Pages were originally not created on your Site and you have then created afterwards by using available WooCommerce options, so the Menu Item that you have added was the earlier one.

    So, we just removed the current Shop menu item on your Site and then again added the regenerated Shop page of your Site and now the links correctly as it should.

    Please check back your Site after completely clearing browser and server cache.

    Best Regards

    #431784

    fishermans.woodshop
    Participant

    Great, it works!!! Many thanks

    #431945

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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