Home Forums WoodMart support forum Mobile 2nd Menu Categories bug

Mobile 2nd Menu Categories bug

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #652290

    webmaster-1128
    Participant

    Hi,
    Why do some main categories in the mobile category menu not show the button to access the subcategories? Is it a bug?

    Attachments:
    You must be logged in to view attached files.
    #652298

    webmaster-1128
    Participant

    Capture of the categories Menu configuration

    Attachments:
    You must be logged in to view attached files.
    #652304

    webmaster-1128
    Participant

    After re-adding the main category along with its subcategories, the functionality now works as expected

    Attachments:
    You must be logged in to view attached files.
    #652407

    Hung Pham
    Keymaster

    Hi webmaster-1128,

    Thanks for reaching to us.

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    Regards,

    #652419

    ameerdanishpiracha
    Participant

    I also have this issue , whats the problem ?

    #652452

    Hung Pham
    Keymaster

    Hi ameerdanishpiracha,

    Thanks for reaching to us.

    Please submit your own topic and we will check your issue.

    Regards,

    #652565

    webmaster-1128
    Participant

    Somehow, WP does not properly update a category’s hierarchy level (whether it’s a parent or a regular category). This means that when creating a new category, you must first create and assign its subcategories before adding it to the menu.
    If you don’t, the menu will not reflect the hierarchy afterwards. The only workaround is to remove the parent category from the menu and add it again so that WordPress recognises its structure correctly.

    #652670

    Hung Pham
    Keymaster

    Hi webmaster-1128,

    Thanks for sharing your solutions.

    Regards,

Viewing 8 posts - 1 through 8 (of 8 total)