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mobile and desktop pages are both showing on the mobile version since update.

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #709712

    kalonji1
    Participant

    Hi there,

    since updating yesterday (most up to date woodmart theme) it seems that both mobile and desktop styling is showing on the mobile version for me (iPhone 15 pro) its strange because when I try to replicate this on desktop by auto sizing it doesn’t happen but it is happening (cache cleared, incognito) on mobile, can you please check it?
    You can see the screenshot attached

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    #709753

    Artem Temos
    Keymaster
    Xtemos team

    Hello,

    Could you please temporarily disable all caching and optimization plugins on your website so we can check it?

    Kind Regards

    #709867

    kalonji1
    Participant

    I disabled wprocket and the issue went away, how do I now fix that so it works with wprocket?
    if you want to check, I have a staging website now with the same credentials

    #709900

    kalonji1
    Participant

    im trying to fix this as its breaking the css on the site aggressively, even with all css removed, it breaks it (since woodmart core and theme update). So when I remove wprocket completely, it works.
    Please can you help me to understand what it is that would be causing wprocket to no longer work.

    You can use our staging site to see and test in the private content area below (credentials given on previous message)

    #709925

    Artem Temos
    Keymaster
    Xtemos team

    It could be because of outdated cached files loaded on your website. Please ensure that all caches and CDN are properly cleared. Alternatively, the plugin might be cutting some CSS files and not loading the required styles. You can seek assistance from the plugin’s developers for this issue.

    #709929

    kalonji1
    Participant

    it was the CDN causing issues, fixed it

    #709997

    Artem Temos
    Keymaster
    Xtemos team

    Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

Viewing 7 posts - 1 through 7 (of 7 total)

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