Mobile bottom icons not showing

http://prntscr.com/oi12rc

Hello,

I cannot view your site and help you http://prntscr.com/oi3n5w

Please deactivate all the blocking configurations.

Best Regards

idk why lightshot is not showing the image . neither urs or mine … btw viewing the website using chrome on desktop doesnt shows any problem .. u need to open the website via phone.

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Hello,

I cannot still view your site. http://prntscr.com/oiwr3m

Best Regards

Screens are also blocked.

i cant see the image your sending .. can you please attach it .
thanks

Hello,

try this screen https://gyazo.com/f05e5272b14b7b30eae4122f67251cc8

Error 1009 Ray ID: 4******* • 2019-07-23 14:35:25 UTC
Access denied

Best Regards

can you kindly provide me with you ip to add it as a rule in my firewall and cloud sys please

Hello,

Please deactivate these blocking settings for a while. Perhaps the issue would require the involvement of other team members I cannot give you IP of all

Best Regards

mate, its huge system your asking to stop .. including firewall and cloud system. kindly be kind and share just one so i can whitelist it please

Hello,

Here is my IP 192.252.222.37

Best Regards

tyvm , try now please

Hello,

Please repeat the credentials to the site

Best Regards

ok

Hello,

I have deactivated all the plugins not related to the theme and it works https://gyazo.com/13035f602ccce0bed40f50228ee1eb3e

I cannot, however, login now, log in and activate your plugins one by one checking the issue, to detect which plugin influence the issue

Best Regards

ya , you stopped all the running systems

and the reason is wp rocket. any suggestions

Hello,

Try to replace this plugin with WP Super Cache plugin https://wordpress.org/plugins/wp-super-cache/

Best Regards

ok…
i need to implement abutton in custom button
<div data-id="TeAswZfgZfR" class="livechat_button"><a href="https://www.livechatinc.com/?utm_source=chat_button&utm_medium=referral&utm_campaign=lc_10271432">live chat customer service</a></div>

how to do that ?

if you cant help me.. where is custom button code file ( where i can edit some stuff :p)

Hello,

Try to insert it in the Raw HTML element of WP Bakery page builder.

Best Regards

Huh
no .. i cant use that with custom button .. im talking about mobile bottom menu custom buttons help plz

Hello,

No, it is not possible to insert this button into the mobile menu.

Best Regards

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