Mobile bottom navbar not showing

Hello,

We have a problem with the Woodmart theme, Mobile bottom navbar is not showing even it is turned on to be shown in theme settings.

I really appreciate any help you can provide.

Regards

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Hello,

Thank you so much for purchasing our theme and contacting our support center.

Please disable al plugins that aren’t related to our theme temporarily and switch to the parent theme so we can investigate this issue.

Kind Regards
XTemos Studio

Will all settings in the child theme remain if we temporarily switch to the parent theme and switch back to the child theme?

The only problem that may occur when you switch between themes in Appearance -> Themes is that widgets may lose their positions. It is a WordPress behavior and we are not able to fix this in our theme scope. Now, you need to go to Appearance -> Widgets and move all widgets to appropriate positions.
As a workaround, you can backup your widgets configurations using this plugin https://wordpress.org/plugins/widget-importer-exporter/

Regards

We have disabled al the plugins that aren’t related to Woodmart theme and switched to the parent theme.

Mobile bottom navbar is now showing. But that does not solve our issue.

We have switched back to the child theme and activated all the plugins and Mobile bottom navbar is showing.

Our conclusion is that the theme has some bug with the settings it saves in the database, so those settings were reset when changing the theme.

Do you have some any explanation for this?

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