Mobile Error

Hello

The site in desktop works fine. But on mobile when I try to do a purchase and click view cart, it’s empty. Or if I choose to pay it doesn’t load.

Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated for us to check.

Best Regards

Hello

I just tried that, but still the same issue.

Hello,

Please check the issue on the Storefront theme to detect if our theme causes the problem.

Best Regards

Hello

What do you mean? I’m using your theme.

Hello,

Please switch to the free Storefront theme and check the cart page on mobile after you have added the product.

Best Regards

Hello

Just tried that, but after I add a product and want to see the cart, it goes again to your theme.

Hello,

In order for the default theme to take force, you should reload the page once more and you will see the default theme. I have checked now on mobile and see that the cart page is empty. It means that this problem is not caused by our theme.

Have you customized Woocommerce? If you have, remove the customization and try again.

Best Regards

I haven’t customized woocommerce, only added tax.
Do you know what else may have caused this issue?

Hello,

I can recommend an article, please note we have not tested the methods we do not guarantee https://businessbloomer.com/woocommerce-solving-cart-empty-issue/

Please make the full site backup before trying anything.

Best Regards

[Author]

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