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Mobile hamburger menu bug – test site without cache

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  • #687700

    Procomag
    Participant

    Hello,

    I’m experiencing an issue with the Woodmart theme on a client’s site using WooCommerce and Elementor Pro.
    On mobile devices, the hamburger menu does not respond on the first load: the first click does nothing, and only after a reload or a second click does the menu open.

    To isolate the problem, I’ve set up a duplicate test site.

    On this version, there is no caching or JS optimization plugin (such as WP Rocket or LiteSpeed) installed. I have also cleared all caches and tested on several mobile browsers, but the issue still persists.
    Important detail: when I deactivate Elementor Pro, the bug disappears immediately.

    Could you please let me know if this is a known issue and provide a fix or guidance for compatibility between Woodmart and Elementor Pro?

    Thank you in advance for your support,
    Best regards,

    #687714

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #687720

    Procomag
    Participant

    Hello,
    Thank you for your reply.
    To make your testing easier, I have already cleaned up the plugins: currently, only your Woodmart theme (and its required plugins), WooCommerce, Elementor, and Elementor Pro are active.
    The issue still persists in this minimal setup. As mentioned earlier, once I deactivate Elementor Pro, the mobile hamburger menu bug disappears.

Viewing 3 posts - 1 through 3 (of 3 total)