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Mobile menu and Changes not updating

Viewing 19 posts - 1 through 19 (of 19 total)
  • Author
    Posts
  • #534960

    blackarrowdubaiuae
    Participant

    Mobile menu button is not working and when I am making any changes to the website it’s also not updating on the desktop, mobile, and tablet versions.

    Kindly please check and review what’s happening and fix these issues from my website.

    #534968

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    #535054

    blackarrowdubaiuae
    Participant

    Hello,
    I have provided you with admin access. Kindly check what’s wrong there, Fix the issue, and let me know soon.

    Thanks!

    #535070

    Artem Temos
    Keymaster

    Please, keep all plugins that are not related to our theme temporarily turned off.

    Kind Regards

    #535094

    blackarrowdubaiuae
    Participant

    Have you checked it? it’s working properly now? What’s the issue there or what went wrong, Kindly let me know

    #535099

    blackarrowdubaiuae
    Participant

    Menu button is still not working in mobile

    #535101

    Artem Temos
    Keymaster

    You still have extra plugins enabled. Please, deactivate them temporarily so we can check.

    #535129

    blackarrowdubaiuae
    Participant

    Please let me know which plugin to deactivate.

    #535130

    Artem Temos
    Keymaster

    We can’t enter your dashboard at the moment and get the following error https://gyazo.com/df2f0e478b325fedbc54d63b398c32c9

    #535133

    blackarrowdubaiuae
    Participant

    Kindly share me your IP address to allow you to login

    #535149

    Artem Temos
    Keymaster

    Here is my IP 176.98.71.130

    #535159

    blackarrowdubaiuae
    Participant

    I have allowed login access for your IP address. Please check now and fix the issue.

    #535163

    Artem Temos
    Keymaster

    Please, disable all plugins except these
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder
    Note that you also need to disable “Must-use” plugins since your pages are cached at the moment.

    #535169

    blackarrowdubaiuae
    Participant

    Yeah it’s done now. All plugins are deactivated accept
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    #535180

    Artem Temos
    Keymaster

    As we can see, your website is still cached so we don’t see any changes https://gyazo.com/f2abb8ffa12ee617ad2373054df8cf8f

    #535183

    blackarrowdubaiuae
    Participant

    How to delete these cache. Please let me know and give the solution or please do it from your end

    #535318

    Artem Temos
    Keymaster

    We don’t know how you enabled this plugin but the website is still cached. You can see this by opening your page source code and scrolling to the end of the source code.

    #535336

    blackarrowdubaiuae
    Participant

    I have installed and activated all these plugins only from WordPress Dashboard > Plugins > Add New.
    All plugins are deactivated. Now tell me how to clean and delete cache from the website? Fix the issue, please.

    Thanks!

    #535395

    Artem Temos
    Keymaster

    If you didn’t install this cache plugin maybe it comes on your server by default. Contact your hosting provider for help on this matter.

Viewing 19 posts - 1 through 19 (of 19 total)