Home Forums WoodMart support forum Mobile Menu button not working on Mi Browser ( Xiaomi )

Mobile Menu button not working on Mi Browser ( Xiaomi )

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #635671

    Vik12
    Participant

    Hello just today I have noticed that your Mobile hamburger menu icon is not working ( and not opening mobile menu) on Mi Browser ( Internet browser used on Xiaomi phones – which is widely used). Tested on multiple sites of mine.

    When I turn off the WP Rocket plugin it works correctly, but I am not sure what css/js exclusion should I paste to the plugin.

    Can you please advise me?

    Many thanks in advance Vik

    #635799

    Hung Pham
    Keymaster

    Hi Vik12,

    Thanks for reaching to us.

    If you turned off WP Rocket plugin and it worked again, it means the issue non-related to WoodMart theme. To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Best Regards,

    #635826

    Vik12
    Participant

    Hello Hung, I am sending you temporary login link in private content, just by clicking it you should be able to login as admin.

    Thank you for support!

    #636012

    Hung Pham
    Keymaster

    Hi Vik12,

    Thanks for details.

    I checked on my iPhone and it worked well while WP Rocket plugin keep activated. Please clear browser cache and check again, or you can disable options related to JS and double check.

    Best Regards,

    #636063

    Vik12
    Participant

    Hi Hung,

    yes the mobile menu works on Safari and Chrome Browser. It is not working on Mi Browser

    #636066

    Vik12
    Participant

    also I noticed that the issue is caused by Minify CSS files turned on in WP Rocket plugin.

    can you write me the CSS file of the mobile menu I can exclude?
    Thanks in advance

    #636131

    Hung Pham
    Keymaster

    Hi Vik12,

    Can you try to exclude this CSS file below and check again?

    /wp-content/themes/woodmart/css/parts/base.min.css?ver=8.0.6

    Regards,

Viewing 7 posts - 1 through 7 (of 7 total)