Home Forums WoodMart support forum Mobile menu category not function correctly

Mobile menu category not function correctly

Viewing 16 posts - 1 through 16 (of 16 total)
  • Author
    Posts
  • #60963

    cara
    Participant

    Hello,

    When I click to the search form and categories menu in mobile, my site will be redirected to the homepage and I found that there is a blank row in the categories menu which I don’t know how to remove it. Please see my site and image for your understanding

    Attachments:
    You must be logged in to view attached files.
    #60978

    Hello,

    1. Create separate menu (without mega menu as it not supported on mobile) and assign it to the main menu in Appearance > Manu
    2. create a separate menu for categories (without mega menu as it not supported on mobile) in Appearance > Manu
    3/ Navigate to Woodmart > Header builder > switch to mobile view and assign the mobile category menu to mobile menu http://prntscr.com/jqbmbv

    Best Regards

    #61023

    cara
    Participant

    Yes, I did the following but still not working
    1. Create separate menu (without mega menu) and assign it to the main menu in Appearance > Mobile Side Menu
    2. create a separate menu for categories (without mega menu) in Appearance > Manu
    3/ Navigate to Woodmart > Header builder > switch to mobile view and assign the mobile category menu to mobile menu

    #61069

    Hello,

    Please provide your site admin access I will check the settings

    Best Regards

    #61071

    cara
    Participant

    please see the private note for your review

    #61101

    Hello,

    Check you Category mobile menu – you have added there a custom link with #. You need to add category page there.

    As for the search please deactivate all the plugins not related to the theme and make sure all the plugins required for the theme have been installed and activated

    Best Regards

    #61132

    cara
    Participant

    Hello,

    I changed the category custom link and deactivated plugins one by one (except woodmart core), still cannot solve the problem.

    #61154

    Hello,

    Now I see all the plugins not related to the theme are activated. Please deactivate theme so that we could check

    Best Regards

    #61180

    cara
    Participant

    sure, please check

    #61198

    Hello,

    Now I see the reason.

    1. Categories support only product categories. Now I have created a special menu and added to mobile. Search is working correctly, no lines in the top and clicking category you get to a category page.

    2. Now you can modify the Category product menu http://prntscr.com/jqqpql

    3. Next, activate all the necessary plugins one by one and check the site. If you see any problems deactivate recently added plugin.

    Best Regards

    #61207

    cara
    Participant

    Hello,

    the problem isn’t fixed, can you please review again? thanks

    #61219

    Hello,

    Please have a look at the screen and correct http://prntscr.com/jqrzpx

    Best Regards

    #61297

    cara
    Participant

    I tried to reset the items under menu or categories but there are still issues with category mobile and the search

    #61354

    Hello,

    You have missed closing tag a http://prntscr.com/jr1rn0 Please insert the correct code in the Footer Copyright.

    Best Reegards

    #61360

    cara
    Participant

    its now working, thanks so much 🙂

    #61364

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

Tagged: 

Viewing 16 posts - 1 through 16 (of 16 total)

The topic ‘Mobile menu category not function correctly’ is closed to new replies.