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Mobile menu category not function correctly
- This topic has 15 replies, 2 voices, and was last updated 6 years, 5 months ago by Elise Noromit.
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AuthorPosts
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June 3, 2018 at 4:31 pm #60963
caraParticipantHello,
When I click to the search form and categories menu in mobile, my site will be redirected to the homepage and I found that there is a blank row in the categories menu which I don’t know how to remove it. Please see my site and image for your understanding
Attachments:
You must be logged in to view attached files.June 3, 2018 at 5:58 pm #60978
Elise NoromitMemberHello,
1. Create separate menu (without mega menu as it not supported on mobile) and assign it to the main menu in Appearance > Manu
2. create a separate menu for categories (without mega menu as it not supported on mobile) in Appearance > Manu
3/ Navigate to Woodmart > Header builder > switch to mobile view and assign the mobile category menu to mobile menu http://prntscr.com/jqbmbvBest Regards
June 4, 2018 at 7:13 am #61023
caraParticipantYes, I did the following but still not working
1. Create separate menu (without mega menu) and assign it to the main menu in Appearance > Mobile Side Menu
2. create a separate menu for categories (without mega menu) in Appearance > Manu
3/ Navigate to Woodmart > Header builder > switch to mobile view and assign the mobile category menu to mobile menuJune 4, 2018 at 9:58 am #61069
Elise NoromitMemberHello,
Please provide your site admin access I will check the settings
Best Regards
June 4, 2018 at 10:06 am #61071
caraParticipantplease see the private note for your review
June 4, 2018 at 12:29 pm #61101
Elise NoromitMemberHello,
Check you Category mobile menu – you have added there a custom link with #. You need to add category page there.
As for the search please deactivate all the plugins not related to the theme and make sure all the plugins required for the theme have been installed and activated
Best Regards
June 4, 2018 at 2:06 pm #61132
caraParticipantHello,
I changed the category custom link and deactivated plugins one by one (except woodmart core), still cannot solve the problem.
June 4, 2018 at 2:58 pm #61154
Elise NoromitMemberHello,
Now I see all the plugins not related to the theme are activated. Please deactivate theme so that we could check
Best Regards
June 4, 2018 at 3:33 pm #61180
caraParticipantsure, please check
June 4, 2018 at 4:19 pm #61198
Elise NoromitMemberHello,
Now I see the reason.
1. Categories support only product categories. Now I have created a special menu and added to mobile. Search is working correctly, no lines in the top and clicking category you get to a category page.
2. Now you can modify the Category product menu http://prntscr.com/jqqpql
3. Next, activate all the necessary plugins one by one and check the site. If you see any problems deactivate recently added plugin.
Best Regards
June 4, 2018 at 5:04 pm #61207
caraParticipantHello,
the problem isn’t fixed, can you please review again? thanks
June 4, 2018 at 5:56 pm #61219
Elise NoromitMemberJune 5, 2018 at 7:25 am #61297
caraParticipantI tried to reset the items under menu or categories but there are still issues with category mobile and the search
June 5, 2018 at 11:21 am #61354
Elise NoromitMemberHello,
You have missed closing tag a http://prntscr.com/jr1rn0 Please insert the correct code in the Footer Copyright.
Best Reegards
June 5, 2018 at 11:36 am #61360
caraParticipantits now working, thanks so much 🙂
June 5, 2018 at 11:57 am #61364
Elise NoromitMemberYou are welcome! If you have any questions please feel free to contact us.
Best Regards
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