Mobile menu does not open on mobile

Hi,

I work on Woodmart. can see the mobile menu in the header builder.
while on the mobile site, mobile menu hamburger icon appears but the menu itself does not open.
url changes to https://rosita-nadlan.co.il/# (including the number sign)
what should I do?

Thank you,
Rosita

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Hello,

Thank you so much for purchasing our theme and contacting our support center.

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

Hi, I disabled the plugins but it didn’t work.
Provided are the admin access in the private area.
Thank you

Sorry, but we can’t open your website and get the following error https://gyazo.com/973af550e8ca9c60985e4d891a260384

hi, please try again, we changed the access.
Thank you

can you please check this out? I have the website live and the mobile menu does not work.
thank you

Hi,

Could you please disable all third-party plugins that are not related to the theme’s operation, or grant us permission to disable plugins so we can help identify the cause of the problem?

Kind Regards

I disabled them all, please check what causes the problem.

Thank you

As we can see, some plugins are still enabled. Could you please temporarily turn them off or allow us to do this?

sorry for that, please try again

i see that it works now, but the theme is not RTL

Try activating each plugin one by one and check this function after each activation. This will help you identify which plugin is causing the issue.

Kind Regards

[Author]

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