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Mobile Menu doesn't`work

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #95007

    Demenas
    Participant

    Hello,

    after Moving the webpage the mobile menu doesn’t work anymore.
    Created an extra one, made all the requirements in the menu settings etc., but only the three lines are appearing.

    thank you in advance

    #95015

    Demenas
    Participant

    Hello,

    sorry for writing another post, but I cannot change the first topic.

    I made all the settings in the new homepage like in the old one and it doesn’t work. I changed the settings like you suggest it to other people and it doesn’t work.

    I realized that the Cookie Law Info and the Promo popup also don’t work anymore. They are there as in the old homepage, but they don’t open, when someone is new on the website.

    Thank you for your answer.

    #95019

    Demenas
    Participant

    I have the following plugins activated:
    CMb2, Contact Form 7, Favicon by RealFaviconGenerator, Google Analytics Dashboard for WP (GADWP), MailChimp for WordPress, Recent Posts Widget Extended, Redux Framework, Simple Twitter Tweets, SiteOrigin Widgets Bundle, Slider Revolution, Theme Demo Import, WooCommerce, WooCommerce PayPal Checkout Gateway, WordPress Importer, WPBakery Page Builder, XTEMOS Post Types plugin, YITH WooCommerce Compare and YITH WooCommerce Wunschliste

    I have checked with another theme (Materialis), there the mobile menu works without problems.

    #95039

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #95119

    Demenas
    Participant

    Done

    #95134

    Artem Temos
    Keymaster

    You need to update our theme to the latest version to fix this. https://xtemos.com/docs/basel/update-theme/

    #95135

    Demenas
    Participant

    Thank for your response, but it shows me, that this is the newest version:

    #95136

    Demenas
    Participant

    Thank for your response, but it shows me, that this is the newest version:

    Attachments:
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    #95139

    Demenas
    Participant

    .

    #95142

    Demenas
    Participant

    I deleted it completely and installed it new…

    now it works!

    Thanks for your help

    #95182

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out.

Viewing 11 posts - 1 through 11 (of 11 total)

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