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Mobile menu isn’t working

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  • Author
    Posts
  • #540480

    w_kaandorp
    Participant

    Hello,

    Can you guys help us?

    Our mobile menu isn’t popping out.

    We checked if there was an menu available and in the header builder is everything checked.

    Why isn’t this working?

    Wendy!

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    #540649

    Luke Nielsen
    Keymaster

    Hello,

    Please send admin access so we can investigate the issue from your side.

    Looking forward to collaborating with you!

    Kind Regards

    #542329

    w_kaandorp
    Participant

    Hi,
    The admin access is:

    #542766

    Luke Nielsen
    Keymaster

    Hello,

    Seems that the access is wrong: https://take.ms/4l2l0O , could you please update it?

    I await your response.

    Kind Regards

    #543287

    w_kaandorp
    Participant

    I use it every day, also at this moment

    • This reply was modified 9 months, 4 weeks ago by Luke Nielsen.
    #543772

    Luke Nielsen
    Keymaster

    Hello,

    YYDevelopment - Tag Manager - Header, Body And Footer – those plugins affect the popup therefore I suggest disabling them. You can use some alternative plugins like Google Tag Manager, analytics & facebook pixel codes, etc.

    Kind Regards

    #547446

    w_kaandorp
    Participant

    Yes it works! But now I see MENU and also CATEGORIES. And with the same pages under it. How can I remove the CATEGORIES? So I only have MENU (and the subpages under it..).

    #548144

    Luke Nielsen
    Keymaster

    Hello,

    Sorry for the delay.

    Please update the password: https://prnt.sc/PAQDr-pHe4JI

    I await your response.

    Kind Regards

    #548219

    w_kaandorp
    Participant

    The password is: h$NpWXoc7n%0Dbv3

    #548685

    Luke Nielsen
    Keymaster

    Hello,

    1. You can disable the categories menu here: https://prnt.sc/jh6b2v44pHxX

    2. The menu is duplicated because you have set the same menu for categories here: https://prnt.sc/Y69x9yDMN4fv

    Kind Regards

    #548832

    w_kaandorp
    Participant

    Yes, it works!! Thanks!

    #548879

    Luke Nielsen
    Keymaster

    Hello,

    You are welcome! If you do not mind, can you please leave a 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot.

    Have a good day!

    Best Regards

Viewing 12 posts - 1 through 12 (of 12 total)

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