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Mobile menu not working

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  • #566443

    ck.designs
    Participant

    Mobile menu not working

    #566454

    Hello,

    Sorry to hear about the inconvenience but can you please once make sure your WoodMart theme and Core plugin is updated to the latest version and then check back the issue again on your Site. The latest version of the Theme running is 7.5.1.

    If the issue still persists after updating the Theme and Core plugin, then could you please once try deactivating all the third party Plugins on your Site, remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue. If this doesn’t work for you then once also, try to activate the Parent Theme on your Site if you are using Child Theme on your Site.

    If somehow the issue still persists, provide us the WP-ADMIN Login details of your Site in the Private Content field so that we can thoroughly check this issue on your Site and assist you accordingly.

    Best Regards

    #567312

    ck.designs
    Participant

    unfortunately I cannot fix it..

    #567429

    Hello,

    I have checked your site on the mobile device and the mobile menu is working fine.
    See Screenshot for clarification:
    https://ibb.co/M5cK8Bh

    Check back your site after completely clearing the browser cache and check the issue.

    Best Regards.

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Viewing 4 posts - 1 through 4 (of 4 total)