Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.
It is an issue with third party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know i will further check on your site and give you a possible solution.
Thank you. Upon your suggestion, we have set up a subdomain to do the testing, and we have identified a 3rd party plugin, CookieYes, to be causing this.
Upon deactivation, the sidebar is working. Do you know if there is any conflict between your theme and this plugin?
We cannot do tests on the live site, and on the subdomain CookieYes is not active because of the domain name mismatch.
Sometimes, issues with plugins can be resolved by adjusting the plugin’s settings. You can try reactivating the plugin and carefully reviewing its configuration options to see if there are any settings causing conflicts. Make sure it’s configured correctly for your specific setup.
If you want to continue using this plugin and can’t resolve the issue on your own, consider reaching out to plugin’s support for assistance. They might be able to help you troubleshoot and configure the plugin correctly.
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