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Mobile menu not working on Homepage

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #575139

    delhimartaus
    Participant

    Hi
    i am not able to open the mobile menu on homepage only.
    it works fine on all other pages. when i click to open it on homepage the url gets an # symbol.

    #575140

    delhimartaus
    Participant

    Hi
    Please find the video here:

    #575350

    Luke Nielsen
    Keymaster

    Hello,

    Please disable all plugins except these ones:

    Elementor or WPBackary
    Woodmart Core
    WooCommerce
    Enable the Parent theme

    Then activate the plugins one by one, checking the issue to detect which one causes the problem.

    Let me know the result.

    Kind Regards

    #576685

    delhimartaus
    Participant

    Hi
    I have tried this but the problem remails the same.
    Can you please help with this?
    Thanks
    Nav

    #576743

    Luke Nielsen
    Keymaster

    Hello,

    I would like to request temporary admin access to the website to take a better look at the issue there.

    Looking forward to hearing back from you!

    Kind Regards

    #581140

    delhimartaus
    Participant

    Hi Luke
    Please find the sign in info below:

    #581703

    Luke Nielsen
    Keymaster

    Hello,

    I apologize for the delay.

    May I disable the 3rd party plugins and enable the parent theme for testing?

    Thank you in advance.

    Kind Regards

    #581948

    delhimartaus
    Participant

    Hi

    yes please go ahead.
    And let me know once it is done what was causing it.
    it’s only happening on the home page.

    #582063

    Luke Nielsen
    Keymaster

    Hello,

    Looks like the “AI Power: Complete AI Pack – Powered by GPT-4” affects it so disable it and clear the cache.

    Thank you for your time.

    Kind Regards

Viewing 9 posts - 1 through 9 (of 9 total)