Mobile menu not working, WooCommerce 8.5.1 woodmart 7.4.3

Hi
Today after updating from version 7.3.4 I upgrade to 7.4.3
then understood that mobile users cannot open the menu

this is a configuration for my LiteSpeed cache I attached

in the old version of woodmart, with these settings, everything works, but with your new version it seems there is a conflict of js file and with LiteSpeed cache plugin

If I change the js settings in my cache plugin, the load time of page will increase and I loos my rank in SEO

I downgrade to the old version…

Tell me what should I do now?

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For now, I’m using WoodmartVersion: 7.4.3 and downgrading the Junk woocommerce to Version 8.4.0 and all things worked correctly

But please you fix this issue with opening menu mobile in last version of this Junk plugin

It works randomly on different mobiles…

When you published version 7.4 I did not download it, if you have it, please share it here

Hello,

Could you please send me access to the website where you use the Litespeed plugin? Or do you mean it’s that website where you use WP Rocket? Please clarify.

Thank you for your time.

Kind Regards

Hi

I can give you access but I rather not, because you answered with delay and this is a live website

This problem is for Woocomerce or woodmart, but it appears after you and Woocomerce update, this conflict with LiteSpeed cache

I’m not using wp-rocket

Share the woodmart theme version 7.4 please

Hello,

In order to understand from where the issue comes (either Woocommerce or WooMart), please check how it works with some default WordPress theme like WooCommerce Storefront to understand if is it our theme issue or not (check it with the latest version of the theme and WooCommerce).

Let me know the result.

Kind Regards

Hi

I just need to know exactly what file is responsible for mobile menu in js and what file is responsible for loading google map in your theme
so I can exclude that file in my cache plugin
just tell me the file name

thanks

[Luke Nielsen]

Hello,

Try to exclude these files:

jquery.min
helpers.min.js
cartWidget
mobileNavigation
menuSetUp

As for the Google map, here is that file:googleMap.min.js

Kind Regards

• This reply was modified 11 months, 4 weeks ago by Luke Nielsen.

Hi
I added them, but nothing changed!

the latest woodmart theme, latest woocommerce plugin 8.5.2

I found this error in theme folders

[25-Jan-2024 04:51:30 UTC] PHP Fatal error:  Uncaught Error: Call to undefined function get_header() in /home/site/public_html/wp-content/themes/index.php:11
Stack trace:
#0 {main}
  thrown in /home/site/public_html/wp-content/themes/index.php on line 11

this is a live site, it’s not a test
give me a solution to fix the menu problems and conflicts with LiteSpeed cache plugin,
before the update, all things worked fine, but now with all updates, I have problems

On the home page, the hamburger menu won’t work at all and if touch it, it shows the # sign in address bard, but sometimes in the shop page, it works with a delay

until you solve this issue, I turned off JS Delayed in the LiteSpeed cache
waiting for your respond…
Thanks

Yes! this is the weekend and you always respond with a delay…

Hello,

In general, we use these excluded files for JS Delayed in WP Rocket, you can try to use them for the Lite Speed cache as well:

jquery.min
helpers.min.js
clickOnScrollButton
searchFullScreen
menuOffsets
menuDropdowns
cartWidget
mobileNavigation
loginSidebar
menuSetUp
cart-fragments
slick
productImages
cookie.min
owl.carousel
owlCarousel
imagesLoaded

As for the error, get_header() is a WordPress template tag. Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand if is it our theme issue or not?

Looking forward to hearing back from you!

Kind Regards

Finally after 4 days you are here…

I don’t care what file was responsible , I asked you many times to share with me the theme version 7.4 and you did not

Before woocomerce and woodmart update, the speed of my site was well and I spent many hours to fix that speed issue, with this update all I did was gone!

I need correct answer

Why your theme is not compatible with Litespeed Cache? I must use wp-rocket to optimize my site?

If I put all those files in exclude the JS delay, So the cache plugin will Deferred or delay what?
with excluding those files, they will run in my page at the top of head tag and my speed will collops again

so please tell me after all these Are You Kidding Me?

[Luke Nielsen]

Hello,

1. I can’t investigate the issue without access to the site, since it’s a live website, please replicate the issue on the test website so I can check it properly and find some solutions.

2. `PHP Fatal error: Uncaught Error: Call to undefined function get_header() in /home/site/public_html/wp-content/themes/index.php:11
Stack trace:
#0 {main}
thrown in /home/site/public_html/wp-content/themes/index.php on line 11
`

This path in the error log/home/site/public_html/wp-content/themes/index.php:11 there should not be any custom codes in this themes folder by default, and the error occurred because of the custom code in that file.

Thank you for your time.

Kind Regards

• This reply was modified 11 months, 3 weeks ago by Luke Nielsen.
• This reply was modified 11 months, 3 weeks ago by Luke Nielsen.

I can not create the subdomain or subfolder because this site has many plugins that only work on the main domain!
so tell me how do give you access?
of course you will edit the site, deactivate the plugins, and much more, and in my experience you will share the details in public and I can’t give you access to this

you didn’t share all versions of woodmart again, I asked many times but you ignored my message

give me another solution

Hello,

Send me access via the private area so I will just check the settings on the site, if I need some additional actions, I will ask for permission.

When I sent the previous message, I sent the 7.4 version to your email as well.

Kind Regards

Hello Luke

I received your email and thanks for that.

Go to LiteSpeed Cache -> Page Optimization -> JS Settings -> Load JS Deferred -> activate the Delayed button , based on an image I attached, it is off now, then hit the Purg All

I give you Site login and Cpanel admin

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Hello,

We have fixed this issue on your website https://gyazo.com/66afa743586f9d77acaaf774655d0ddc
Please, test how the mobile navigation works now.

Kind Regards

Hello

Thanks for working on my site,

the mobile menu is working but I see a speed issue

Google Chrome Lithouse and pagespeed.web.dev shows some errors that before updates, I don’t have them.

JS Combine should be On, you turned of,

This conflicts your theme with the litespeed cache plugin, I want to solve it by not adding exceptions on litespeed, they should not go to the exceptions tab, they should JS Minify and JS Combine because you load more than 30 JS files in front-end, reduce them, or fix issues with LiteSpeed cache
I want to have a maximum speed near 100 score

Either you can change your JS file with Vanilla JS

Waiting for your reply

Thanks

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Hello,

Litespeed seems to be removing these scripts from the page completely or changing their order if you don’t add them to the exclusion list. We can’t influence this. You need to contact the plugin’s developers for help on this matter.

Kind Regards

Hello

Give me detailed explanations so that I can discuss with their team and solve the problem

Now tab-additional_information won’t work…
Google maps in my blog post won’t work either

Product tabs is a WooCommerce element so it seems like the WooCommerce script is broken by Litespeed. Ask plugin’s developers to check this either.

And send us a link to the page with Google map element.

Litespeed seems to be removing these scripts from the page completely or changing their order if you don’t add them to the exclusion list. We can’t influence this. You need to contact the plugin’s developers for help on this matter.

Give me detailed explanations so that I can discuss with their team and solve the problem

Google maps work well on this page.

You can forward that message. There is nothing else to add since when you exclude some files in the plugin’s settings they work correctly.

Kind Regards

You can forward that message. There is nothing else to add since when you exclude some files in the plugin’s settings they work correctly.

I don’t understand what you mean

I mean that you can send my message to the developers of the plugin. Ask them to enable delay JS without exclusion and check why the scripts that I added to the exclusion list are not loaded on the places where they should be. All scripts should be loaded in the order they are on your page even if they are delayed.

Hi

I have read this discussion

i can see some users have problems with Litespeed cache

do you recommend to use WP Rocket instead ?

we are on a litespeed server, but we can use either Litespeed cache plugin or WP Rocket plugin, which one do you recommend ? (i can see you have wp rocket on your demos sites)

Thanks

Hi @Maxor
If you are going to use WP-Rocket, then change your web server to Apache or Ngnix,
Litespeed cache plugin is designed to work with Litespeed Web server.
Woodmart must solve these type of issues

[Author]

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